5 Best POS System Providers in Dubai
A reliable POS (Point-of-Sale) system can help you centralize business operations. Basically, this tool aids business owners in combining payment processing, inventory, payroll, and accounting into one system.
If you’re looking into a POS hardware and software package tailored to your industry, read on because we reviewed some of the best POS system providers in Dubai. This can help you figure out which one to get for your business!
Cost of POS Systems in Dubai
To give you a view as to how much money you need to invest in a POS system, here are some of its most common types together with its usual costs.
Bear in mind that these are just estimates, so it’s still best to get in touch with your chosen provider before you make the purchase.
The Top POS System Service Providers in Dubai
Before you check out our picks of the best POS system providers in the city, let’s look over the key factors we considered when making this list.
1. Pro Dynamics Technology
| SERVICES | ★★★★★ |
| FEATURES | ★★★★☆ |
| EASE OF USE | ★★★★☆ |
| SUPPORTED DEVICES | ★★★★★ |
First on our list is Pro Dynamics Technology. Their main goal is to provide one point of contact for all their customers’ technical needs.
That may be why aside from POS systems and software, they also offer a range of products and services such as POS keyboards and printers, barcode scanners, card readers, office networks, structured cabling, and more.
What we like about this firm is that they offer a range of POS systems. From basic cash registers and resistive touch screen POS terminals to premium high-end computing POS touch panels – they have it all.
On top of that, they also offer portable and compact devices that are an excellent pick for the retail, service, and hospital industry.
To name a few, they have a touchscreen POS that can be easily integrated into Android and Windows devices and a handheld enterprise tablet, which is a good option for specialty stores and restaurants.
In addition to that, their strong background in technological and operational requirements needed for POS systems lets them help their customers more efficiently.
Their workforce also consists of people with extensive experience in point-of-sale hardware in hospitality and retail applications not just in the UAE but also internationally.
This is a good thing because it means that they have a pretty good understanding of these industries both here and abroad.
We’d just like to note that they listed POS software on their offered products, but it seems that they are not selling it at the moment, so customers might find it quite confusing.
It also seems like they are not providing training for the POS system setup, so you have to be fine at figuring things out on your own, or at least efficient at using the manual.
Nonetheless, if you really want to check out all their offers, you can visit their retail showroom at Al Ain Center Building. Just make sure to schedule an appointment online ahead of time so you can secure a slot.
Pros
- Features a range of POS systems and hardware
- Offers various products and services for businesses
- Has a retail showroom
- Prices of products are listed on the website
Cons
- Some POS hardware often sells out
- POS software isn’t always available
- Doesn’t offer training for POS system setup and live chat support
2. iPOS
Source: iPOS
| SERVICES | ★★★★☆ |
| FEATURES | ★★★★★ |
| EASE OF USE | ★★★★★ |
| SUPPORTED DEVICES | ★★★★★ |
Another dependable POS software and hardware solution provider we recommend is iPOS. It was established in 2007, and since then, it has expanded its reach across the Gulf Cooperation Council (GCC).
They offer retail solutions to supermarkets, department stores, hypermarkets, and other retail outlets and specialty stores. Moreover, their POS software and hardware can also be tailored to cater to other businesses such as restaurants, spas, and salons.
What’s great about their offers is that you can request a demo to see if the product or service you plan to avail of will suit your business.
On top of that, according to the reviews of their clients, their iPOS Retail offerings are equipped with a user-friendly interface so you can reduce your staff’s training duration.
Among other things, we recommend iPOS for multi-store retail organizations because their experts can tailor a POS system based on your company’s hierarchy and structure.
For example, if you are running a conglomerate, their team will not just provide POS solutions for the parent group but also to the companies, branches, and divisions under it.
The only downside we’d like to point out is that the cost of their products and services is not clearly stated on their website. This can be a bit inconvenient because you still have to email them to gauge how much you will have to invest.
Pros
- Offers a range of POS-related services and products
- Features easy-to-use interface
- Can cater to a range of businesses
- Has corporate and regional offices across GCC
Cons
- Prices of products and services are not stated on the website
- Services are focused on POS systems only
3. Alpha Byte Computers LLC
| SERVICES | ★★★★★ |
| FEATURES | ★★★★★ |
| EASE OF USE | ★★★★☆ |
| SUPPORTED DEVICES | ★★★★★ |
Alpha Byte Computers LLC ventured into the world of consultancy and software development in 2000. If you want to attain a more personalized POS system for your retail business, we suggest that you check out their ALPHA POS.
This is because aside from offering assistance to business operations, their customized solutions are also geared toward managing retail processes, generating sales, and monitoring business performance.
Among its features, we like that its POS solutions are available in two different types. If you don’t mind handling the maintenance and updates needed for the POS software, you can save more with their on-premise POS systems.
On the other hand, if you need a Software-as-a-Service (SaaS) POS solution that is automatically backed up and updated, their cloud-based POS systems are definitely a better choice for you.
Bear in mind that their systems can also be easily integrated into your business’s inventory module.
This is a great component, especially if you plan to expand your company in the future. Through this, you will be able to manage the supply chain, financial reporting, and stock levels and manage the automation of your business’ data and forecasting with ease.
All told, whether you are a small, midsized, or large retailer, you can definitely benefit from their POS retail management and billing software. However, with over 80 built-in functions included in each system, this might not be as accessible and user-friendly as other POS systems in this list.
Nevertheless, if a couple of training hours is not a big deal for you and your staff, you can consider this a good investment.
Pros
- Features customizable POS systems
- Offers on-premise and cloud-based POS systems
- Can be integrated into inventory modules
- Offers a range of services
Cons
- System functions and features can be complicated
- Prices for products and services not listed on the website
- Might require more training hours
4. POSOne
| SERVICES | ★★★★★ |
| FEATURES | ★★★☆☆ |
| EASE OF USE | ★★★★★ |
| SUPPORTED DEVICES | ★★★★☆ |
Next on our list is POSOne. They are also one of the leading POS hardware and software providers in the retail and hospitality industry in Dubai.
Most of their POS solutions are designed to meet the needs of restaurants, supermarkets, department stores, and grocery stores. They also offer a range of POS system accessories such as barcode scanners, barcode printers, and POS keyboards.
What retail owners seem to like about their offers is that it’s all straightforward and user-friendly. For example, if you’re running a restaurant, you can avail yourself of their Restaurant POS System.
With this choice, you’ll be able to get basic but helpful features, including order taking, bar tabs, inventory and ingredient tracking, as well as a time clock, employee security, and kitchen printer functionality.
Well, in our opinion, their services and products are ideal for small to mid-sized businesses because they feature more of the one-size-fits-all solutions rather than specifically tailored ones. That is why if you think your company will expand for the next months or so, we don’t highly recommend this firm.
In addition to that, we should also warn you that they don’t have live chat support, which is pretty inconvenient, especially because they also don’t have an email stated on their website.
Pros
- Has simple and easy to use features
- Offers various POS system accessories
- Features other services for businesses
Cons
- Doesn’t have email support and live chat support
- Website needs a bit of an upgrade
- Erratic operating hours
5. Pitonsoft Technologies
| SERVICES | ★★★★★ |
| FEATURES | ★★★★★ |
| EASE OF USE | ★★★★★ |
| SUPPORTED DEVICES | ★★★★★ |
Another well-established POS system provider we can recommend is Pitonsoft Technologies. This company was founded in 2013, and its main headquarter is in Dubai, but it has branches in Saudi Arabia, Oman, and India.
What we like about their POS retail and solution is that it only requires a one-time configuration for it to be activated.
What’s more, with their vast service offerings, we believe they can be an excellent one-stop shop for a range of business needs.
You see, aside from POS and retail solutions, they also specialize in a diverse variety of services, including software development, consultancy, mobile and web application development, hardware supplies, and installations, as well as system support.
Other notable features that set Pitonsoft apart from other entries on this list are their onsite product testing and demo, consultation and installation services, live chat support, and onsite support services.
We believe that these features are necessary, especially if the client is a total beginner in the POS system world.
Aside from that, we also like that they have a team of trained and mobile technicians that can offer remote assistance services in case clients experience problems with their products and services.
Sadly though, they are only open during weekdays, and scheduling a consultation with them can take some due to their high volume of clients. Of course, if you book an online appointment ahead of time, you can avoid this.
Pros
- Can be easily integrated into other devices
- Features a wide range of technical and operational services
- Offers live chat support and remote assistance
- Has user-friendly interface
Cons
- POS systems are only geared towards the retail industry
- Not open on weekends
How to Pick the Best POS System for My Business
With all the POS systems offered out there, finding the right one or looking for a great upgrade can be a tedious process, especially if you don’t know what you’re looking for in the first place.
With that in mind, we included this simple guide to walk you through the key factors you have to keep in mind when choosing a POS system for your biz.
- Figure out what POS system features your business requires.
Since this tool can be used in a wide range of businesses, we suggest that you first do some internal research to learn the POS system features that you need.
For example, if you only require credit and debit card acceptance and inventory management, you can go for a basic POS system.
On the other hand, if you need additional features such as delivery tracking, age verification, integrated appointment or class calendars, or more, you can opt for a custom POS system.
- Consider the setup cost and compatibility of your current hardware.
Aside from features, another factor you have to consider when choosing a POS system is its initial setup cost. In addition to that, you also have to determine if the software is compatible with your current hardware.
You see, not all systems are equipped with software-specific hardware such as card readers, barcode scanners, or terminals to match your existing setup. For this reason, you may have to invest a significant amount of money to keep it running.
Nonetheless, what we can recommend with this one is to invest in a cloud-based POS system. Since these varieties can function as a web-based system, they can efficiently work on Android, Windows, and Apple devices.
- Choose a user-friendly system.
When running a business, time is crucial, so it’s best to choose a POS system that can be easily accessed and operated without the constant need to look at its manual.
This factor is essential, especially for those in fast-paced industries or businesses. An excellent and user-friendly system can help your staff better retain how it works so they can provide customers with a better shopping experience.
- Look for a system that can accommodate business expansion.
Although basic systems are more affordable, you can’t really tell how well they can accommodate your business in the long run.
Some POS systems only allow a limited number of outlets and registers. That means that if your business grows in a short span of time, you may need to invest again in a brand new system that will best suit your business’s needs.
For this reason, we recommend that you look for the one that supports many or unlimited outlets and registers from the very beginning. Aside from skipping the hassle of installing another POS system, you can also save more money since you’ll just have to take care of one setup cost.
FAQ About POS Systems in Dubai
Have other reputable POS system providers in mind? Get in touch with us, and we’ll look over your suggestions.
Nonetheless, if you are just starting to put up your own business in Dubai, here are other resources that may help you.