The 5 Best Taxi Services in Dubai
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The 5 Best Taxi Services in Dubai

Dubai is a huge city that can be hard to navigate, especially if you’re a newcomer or a tourist. 

Riding a taxi can definitely help with that struggle, but Dubai has numerous taxi services available due to its high demand.

So we tried out several of these to give your our top picks.

We’re also sharing with you the factors we considered in choosing, and answering some FAQs about taxi services in Dubai.

How much do taxi services in Dubai cost?

The cost of taxi services in Dubai can vary depending on your destination and starting point, the kind of vehicle you need, and the taxi company’s rates.

To give you a starting point, the starting fare of a common taxi in Dubai is AED12, and the additional price per kilometer is AED1.82.

If you’re planning to charter a taxi, the usual rate is AED30 per hour.

The Best Taxi Services in Dubai

Before we get right into our top picks for the best taxi services in Dubai, here are the factors we considered for our entries on this list:

Accessibility – First and foremost, we looked into the taxi service’s reach within and outside of the city, as well as how easy it is to get in contact with its drivers.
Service – We also considered the punctuality and professionality of its drivers, the quality of the vehicles, and the overall experience we’ve had with them.
Range of Vehicles – It was also important for us to look into the range of cars they have on hand to accommodate the needs of their passengers.
Benefits – We also considered the extra bonuses that come with subscribing to the services, if there are any.

1. Arabia Taxi

Arabia Taxi Homepage
TestInfo
WEBSITEhttp://www.arabiataxi.ae/
ADDRESS 69H3+QRM - Al Rebat Street, Opp Festival City, Umm Ramool Area - Dubai - United Arab Emirates
CONTACT DETAILS+971 4 285 5111
CriteriaRating
Accessibility★★★☆☆ (3/5)
Service★★★★★ (5/5)
Range of Vehicles★★★★☆ (4/5)
Benefits★★☆☆☆ (2/5)

With almost a thousand taxis operating under its name, Arabia Taxi’s fleet is has garnered multiple awards over the years with its excellent service and sustainability choices.

Arabia Taxi likes to go old school when it comes to contacting its taxis. Already in 2022, this taxi service only has a telephone number for booking.

But having its taxis roam around the city does help with getting one without having to dial a number or open an app. 

Its flexibility with hiring and chartering is also dependent on the drivers and the passengers, so it’s totally okay to negotiate — perfect for tourists.

The drivers we had were overall nice and quiet for the most part of our trips. But even though they were generally quiet, they never failed to be courteous and polite.

As for its vehicles, Arabia only has a couple of vehicles that can fit 4 to 6 passengers at a time. But what really makes its vehicles special is that they’re all hybrid.

Hybrid vehicles run on twin-powered engines that use gasoline engines and electric motors. This means that Arabia Taxi uses environmentally friendly cars.

This conscious decision has earned the company multiple awards throughout its time of service and continues to be an example for the transportation industry in Dubai.

However, the benefits you get from using Arabia Taxi are truly one of its weakest points. Besides it being an eco-friendly decision, it doesn’t really offer any other benefits to booking its taxis.

Pros

  • Uses eco-friendly cars
  • Available for bookings via phone call
  • Flexible prices for chartering
  • Courteous service

Cons

  • Doesn’t have an app for easier booking
  • No added benefits to using its service

2. Penguin Taxi

Penguin Taxi Homepage
TestInfo
WEBSITEhttps://penguin.taxi/
ADDRESS Office 3503 tower X2, cluster X PO BOX 393582 Dubai, UAE
CONTACT DETAILS+971 50 428 1612

[email protected]

CriteriaRatings
Accessibility★★★★★ (5/5)
Service★★★★☆ (4/5)
Range of Vehicles★★★☆☆ (3/5)
Benefits☆☆☆☆☆ (0/5)

Whether it’s for trips, an important occasion, or you just want to go around in style, Penguin Taxi offers affordable luxurious taxi services for everyone.

We love that it has online bookings and bookings that can be done over the phone. 

Obviously, it’s not the kind of taxi service that we can just hail from the sidewalks, but the customer service over the phone and online was really efficient and polite.

The service is amazing. We love how the drivers we had were all very accommodating and took the initiative to ask us if there was anything else we needed during the trips.

The company also has a meet and greet service, so that customers coming from the airport won’t have any trouble finding a taxi — perfect for important guests and tourists.

It also has a great range of vehicles in its repertoire. From the 4-seater Infinity Q70 to the 7-seater Mazda cx9, Penguin Taxi ensures that there’s space for each passenger.

Not only that, these cars are luxury brands guaranteed to not only look good but feel good too.

However, the problem with Penguin Taxi is that it doesn’t really have any other added benefits to availing its services.

We think that there’s a missed opportunity here to have members that can get discounts and deals for their continued patronage.

Pros

  • Has online and phone bookings
  • Accommodating and efficient service
  • Has a meet and greet service
  • Wide range of luxury cars available

Cons

  • No added benefits to using its service

Customer Reviews

Choosing them is choosing luxury

Highly recommended, their prices are highly competitive and affordable compared to others, their cars are very luxurious, their service is on point

Choose Penguin to choose luxury” —Rami Khairallah, Google Reviews

Professional and respectful staff

“Penguin luxury is just as stated in the name- luxurious. The process is professional and easy-going. The staff is well put together and respectful. I highly recommend.” —Wael Fady, Google Reviews

3. Altair Chauffer

Altair Chauffer Homepage
TestInfo
WEBSITEhttps://www.altairchauffeur.com/
ADDRESS M 07, Samhan Building,Garhoud, Sheikh Rashid Road, Dubai UAE
CONTACT DETAILS+971 52 855 2114

(+971) 4 227 7137

[email protected]

CriteriaRating
Accessibility★★★★★ (5/5)
Service★★★★★ (5/5)
Range of Vehicles★★★★★ (5/5)
Benefits☆☆☆☆☆ (0/5)

Another luxury taxi service provider, Altair Chauffer accepts corporate transportation, intercity, airport and port transportation, limousines services, and many more.

Available around the clock, the company can accept and manage orders 24/7 through email, live chat, and the phone.

The service is one of the best we’ve experienced. Our driver was attentive, friendly, and spot-on with his treatment to us from start to end.

We were also impressed by the efficiency of the fleet management staff. They got us a quote within 15 minutes after we talked to them.

Whether it’s just the two of you, or if you need to move 49 people to another venue, Altair Chauffer has got you covered.

With luxury cars like Lexus and Audi, it utilizes high-end vehicles to provide luxury and comfort during trips. The difference compared to a common car is quite apparent.

The leather upholstery felt so good on the skin, the car smelled clean with a scent that’s not overpowering, and the exterior was obviously shimmering even from a distance.

That being said, we were surprised it doesn’t have 4-seaters in its fleet. We found this weird because a 4-seater is such a common choice for most group passengers.

Altair Chauffer also does not offer any added benefits, deals, and discounts to regular customers, to our surprise.

This would have been a perfect opportunity to earn the patronage of jet setters, frequent travelers, and high-ranking white-collar workers in Dubai.

Pros

  • Accepts jobs 24/7 via online and phone
  • Attentive and efficient service
  • Wide range of luxury cars
  • Cars are all well-kept 

Cons

  • No added benefits to using its service

Customer Reviews

I want to give it 6 stars!

“If it was possible to give 6 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️ then I will. This company from start to finish was excellent, from the moment of contacting them to the airport pick up, Hotel, it was flawless.

The choices of cars are pretty great. The Drivers were well dressed and groomed

This is an unbiased review coming from a man that runs a luxury car business in the Middle East and Beverly Hills and London, with constant inventories/services ranging from brands such as RR to Bugattis and Bentleys. It was great to see a company in Dubai that matched the international standards that I am accustomed to.

I will highly recommend this company any day any time” – London’s Finest Detailing, Zomato

Satisfying service

“Our company used the services of Altair throughout the EXPO. We were really satisfied with the service, drivers, and vehicles (btw they have a huge park). Our manager Kiran is a professional, always in touch. We definitely will advise using this company’s service. Look forward to working with Altair Global Chauffeur again!” – Dinara Salykova, Google Reviews

4. Dubai Taxi Corporation

Dubai Taxi Corporation Homepage
TestInfo
WEBSITEhttps://www.dubaitaxi.ae/
ADDRESS First Floor, Main Building, Amman Street, Al - Dubai - United Arab Emirates
CONTACT DETAILS800 88088

[email protected]

OPERATING HOURSEvery day: 9 am - 12 am
CriteriaRating
Accessibility★★★★★ (5/5)
Service★★★★★ (5/5)
Range of Vehicles★★★★★ (5/5)
Benefits☆☆☆☆☆ (0/5)

One of the most widely used taxi service in the city, Dubai Taxi Corporation modernizes its services by expanding on the accessibility of its vehicles.

It is the most accessible taxi service in Dubai yet. With its very own DTC app, passengers can book and pay for the fare much more easily.

We think it’s amazing that the booking process can be done within three steps, and instantly pairs the passenger to the nearest vehicle of their own choosing.

And since passengers are always paired up with vehicles in the area, we love that the arrival of the drivers never takes too long.

We also like how considerate the drivers are. They always feel our energy first before they carry on with small talks, which is great especially if we don’t have the energy to be in one after a long day.

As for the range of its fleet, DTC has common taxis, limousines, school buses, people of determination taxis, commercial buses, and many more.

However, DTC doesn’t have any added benefits to using its taxi services or its app, which we think is a missed opportunity since it is widely used. 

Having discounts can really help to save money on fares.

Pros

  • Bookings can be done via phone and through its app
  • Considerate and accommodating service
  • Wide range of vehicles in its fleet

Cons

  • No added benefits to using its service

Customer Reviews

We only use DTC

“We almost exclusively used DTC when on holiday in Dubai. They are largely Toyota Camry cars so easily fit a family of four. All journeys are metered and you can trust the meter as they are DTC regulated.

The drivers themselves vary, we had some journeys in silence and some with chatty types. Driving style also varies, some are laid back and relaxing, and others attack the traffic to get you there asap!

All good, no issues at all.” – Stewart Waugh, Google Reviews

Reliable taxi service

“Thank you so much for making our journey beautiful. Our child Rivansh wants to Thank You to all the teammates & Dubai government who makes his journey comfortable ……yes, I can vouch for the Dubai government on taking care of POD” – Geeta Sachdeva Google Reviews

5. Sun Transfers

Sun Transfers Homepage
TestInfo
WEBSITEhttps://www.suntransfers.com/#
ADDRESS Kemp House, City Road, London, EC1V 2NX, UK
CONTACT DETAILS+44 (0) 203 5885280
CriteriaRating
Accessibility★★★☆☆ (3/5)
Service★★★☆☆ (3/5)
Range of Vehicles★★★★★ (5/5)
Benefits★★★★★ (5/5)

One of Europe’s favorite taxi services has quickly expanded into the UAE, giving Emirates swift and reliable service with added benefits.

While Sun Transfer taxis can’t be hailed from the sidewalk, Sun Transfer makes it easy to book via its website. We do wish that it accepts booking via phone calls, too, for more accessibility. 

Another weak point is that Sun Transfer only accepts pick-ups and drop-offs to and from airports, train stations, and ports.

This severely cuts down on its accessibility to a certain niche. And while this is useful for certain passengers, we think that it’s a missed opportunity for them not to offer its services around the city.

The service was okay, nothing notable, nothing special. The driver was polite but didn’t really take the initiative to make small talk.

It felt like the driver was there just to do the job, and move on. It was fine because it didn’t really bother us.

The car we had was very well-kept and smelled clean and light on the nose, and the exterior looked like it was fresh from the car wash.

When it comes to its fleet, that’s where Sun Transfer shines. From 4-seater taxis to shuttles and coaches, it can accommodate couples and big groups with no problem.

And the great thing about Sun Transfer is its convenient benefits. Using its services means you can use it in multiple countries in the Middle East and Europe.

You can also guarantee your safety because of its meet-and-greet services, and the drivers always ensure you get to your destinations safely.

Pros

  • Easy bookings via its website
  • Wide range of vehicles in its fleet
  • Available in multiple countries
  • Meet-and-greet services are reliable and safe

Cons

  • Mediocre service
  • Does not accept phone bookings
  • Only does airport transfers

Customer Reviews

Overwhelmed by the courtesy and friendliness

“I was absolutely overwhelmed by the courtesy and friendliness and professionalism of my drivers. The cars were spotless. The driver offered us bottled water as she felt we may be dehydrated in the heat. An absolutely fabulous service experience and this is a genuine post. I will definitely use this service again.” – Vincent, Trustpilot

Faultless

“Driver was there to meet us at the airport and collect us from our hotel. The staff was great and the vehicles good. Can’t fault the service and will definitely use it again.” – Paul Kayh, Google Reviews

FAQs about Taxi Services in Dubai


We hope this helped you in finding a suitable taxi service in Dubai. If you’re looking for other transport services, then check out these articles: