Top 5 Towing Services in Dubai
Even if driving is as easy as breathing for you, there can still be things that could go wrong once you’re on the road. Flat tires, car breakdowns, or other roadside emergencies can happen in the most unexpected moments.
These mishaps can lead to so much inconvenience and even accidents, so having a dependable towing company on your speed dial is an excellent advantage. To help you with your pick, we curated some of the best towing services in Dubai.
Cost of Towing Service in Dubai
Basic towing services can start around 100 AED to 200 AED. However, it’s best to note that this can change depending on the distance, type of vehicle, repairs needed, added labor, and your chosen provider.
The Best Towing Service in Dubai
1. PitStop Arabia
| SCOPE OF SERVICES | ★★★★★ |
| RATES | ★★★☆☆ |
| FEATURES | ★★★★★ |
| EQUIPMENT | ★★★★★ |
| FACILITIES | ★★★★★ |
| CLIENT FEEDBACK | ★★★★★ |
| CLIENT RATING | ★★★★★ |
| RESPONSE TIME | ★★★★☆ |
PitStop Arabia is one of the well-known online suppliers of tires for passenger, 4×4, and light commercial vehicles in the Middle East. Its main headquarters is in Dubai, and it has been in business since 2015.
Whether at home, in your office, or their shop, they can install and fit your new car tires.
Alternatively, if you’re looking for a one-stop service provider, we can also recommend PitStop Arabia. Aside from the car parts they offer, they can also help you with a range of roadside assistance services, including car towing and car service and repairs.
Although their main site’s operating hours are only from 8 AM to 8 PM, they provide 24/7 car recovery services in the UAE, which is good since roadside troubles can happen any time of the day.
Besides that, their car recovery services in over 200 locations cover all types of vehicles, including commercial vans, standard sedans, and full-size SUVs.
In most cases, their estimated arrival for towing services can be within a maximum of 30 minutes. However, we’d like to note that their response time can vary depending on how far you are from their nearest service centers.
After that, they’ll ask you where you want to take it. If your vehicle requires maintenance services, we suggest that you let them take it to their workshop.
Since PitStop Arabia also offers mechanical aid onsite, they can help you with battery installation, recharging, and tire installation.
All this is proof that PitStop Arabia can be an easy pick for car recovery services. Our only complaint is that their website doesn’t have the costs for their services.
It would have been better to post at least the estimated rates for towing and other roadside assistance services so clients can get a view of how much they’ll charge.
Nonetheless, we think this is not much of a problem since clients can get instant quotes using their website.
Pros
- Offers 24/7 car recovery services
- Fast response time
- Covers all types of vehicles
- Features a range of car tire brands
- Has over 200 service centers
Cons
- Estimated rates are not stated on the website
Customer Reviews
Went far above expectations
“Excellent prices knowledgeable staff , i will Highly Recommend PIT STOP ARABIA & will definitely have my another car fixed By Them!
They do more than just tires….. Ms.Lyra…. went far above expectations to ensure that I was able to purchase the exact tires that I wanted and received the best purchasing deal Great customer service, great work, Fabulous 5-star rating From My End.” – Anzal Patankar
Good support
“A very pleasant experience. Ordering and delivery was hassle free. Good support from the customer service. Would definitely recommend your services to friends and family.” – Santosh Samuel
2. Car Recovery Dubai
| SCOPE OF SERVICES | ★★★★★ |
| RATES | ★★★☆☆ |
| FEATURES | ★★★★★ |
| EQUIPMENT | ★★★★★ |
| FACILITIES | ★★★★★ |
| CLIENT FEEDBACK | ★★★★☆ |
| CLIENT RATING | ★★★★★ |
| RESPONSE TIME | ★★★☆☆ |
Next on our list is Car Recovery Dubai. Just like what its name suggests, this company offers a range of car recovery services.
What we like about Car Recovery Dubai is that it’s open 24 hours every day of the week. For this reason, they can be a good pick if you need round-the-clock and comprehensive roadside assistance services.
If you have a sports car, you’ll know it costs a fortune. That’s why it’s vital to pick a towing service provider with the right equipment to ensure that your car can safely reach its destination.
Fortunately, this firm has fully horizontal transporters that are great for sports cars and racing cars because these vehicles are lower into the ground than normal cars.
On the other hand, if you’re in Dubai to visit or camp out in its desert safaris, and you find yourself stuck in the middle of the desert, you can also call this service provider. This is because it also offers sand and desert pull-out services as well.
To top it off, Car Recovery’s technicians can also deal with flat tires and faulty batteries. This is a good advantage for car owners because if they experience these problems, the technicians can diagnose and fix their vehicles on the spot or onsite.
All in all, we recommend Car Recovery Dubai if you’re in search of a firm that can offer you a wide scope of towing services for various types of vehicles.
The only problem we notice is that their website is a bit outdated because some of the descriptions for the services are repeated. This can be an issue for customers who wish to determine the scope and inclusions for their services.
Pros
- Features 24/7 roadside assistance
- Offers a wide scope of towing services
- Can handle tire and battery installations
- Offers sports car towing services
Cons
- Website needs some upgrades
- Estimated response time is not stated
Customer Reviews
Impressive work
“Really it’s impressive work I was in emergency but they do their work very fast thank you so much.” – Anthony Macdonald
Recover my car in few minute
“I was getting late for my office but thy recover my car in few minutes thank you guys.” – Eddie Moore
3.Recovery Dubai
| SCOPE OF SERVICES | ★★★★★ |
| RATES | ★★★☆☆ |
| FEATURES | ★★★★★ |
| EQUIPMENT | ★★★★★ |
| FACILITIES | ★★★★★ |
| CLIENT FEEDBACK | ★★★★★ |
| CLIENT RATING | ★★★★★ |
| RESPONSE TIME | ★★★★☆ |
Recovery Dubai might not be the most popular service provider on this list, but it has been providing car towing and recovery services since 1999, so it’s still worth recommending.
They offer 24-hour roadside assistance services and support across Dubai, Sharjah, Abu Dhabi, and Ajman. If you’re searching for a car recovery service provider that can aid you in these areas, this company can be an easy go-to choice.
According to their team, their usual response time can greatly depend on the location, so they don’t really state the estimated time it takes to provide what their customers require.
However, we suggest that you reach out to them using their contact form so they can offer you the details you require once they have confirmed your location.
In addition to being an emergency callout service, you can also schedule an appointment prior to the day you need your car to be towed to other places they service to. This is a great advantage for people searching for a company that can deal with long-distance towing.
Should this not be enough, they also offer national junk car removal services. We think this is a good point of convenience, especially for clients who would like to make arrangements to remove various types of vehicles, including motorbikes, cars, vans, and trucks, on their property.
Aside from their team, they also have a wide network of towing companies that can offer you the services you require in case their service centers are too far from your location.
Through this, you don’t have to contact a separate company for different car services because Recovery Dubai’s staff can do it for you.
Pros
- Has extensive years in the industry
- Offers 24/7 roadside assistance
- Offers long-distance towing
- Provides national junk car removal services
Cons
- Website requires some updates
- Estimated response time not stated
Customer Reviews
Quick and skilled crew
“Because they provide a variety of services, I called them for automobile recovery services. My experience with them was excellent; they are a quick and skilled crew, and their services are worth recommending.” – Shadha
Cooperative with their clients
“I am thankful to them that they recover my car quickly and safely plus they are really cooperative with their clients, they are worth recommendable.” – Carter
4. Recovery Service Dubai
| SCOPE OF SERVICES | ★★★★★ |
| RATES | ★★★★☆ |
| FEATURES | ★★★★★ |
| EQUIPMENT | ★★★★★ |
| FACILITIES | ★★★★★ |
| CLIENT FEEDBACK | ★★★★★ |
| CLIENT RATING | ★★★★★ |
| RESPONSE TIME | ★★★★★ |
Recovery Service Dubai has been providing car recovery and towing services since 2005.
They offer car recovery services across Dubai, Sharjah, Abu Dhabi, Fujairah, and Al Ain. Since one of their main goals is to let their clients get back on the road fast, they also offer basic mechanical and electrical aid.
For example, if you experience having a flat tire and you have no idea how to install your spare tire, you can call their team so they can handle the installation for you.
On the other hand, if you don’t have a spare tire with you or your vehicle requires other repair services, they’ll send a car towing team to bring you to the nearest auto repair shop.
Once you contact their team, they guarantee to arrive in less than 30 minutes. Well, if this is true, this can be an excellent advantage since roadside troubles can worsen as time passes.
Nevertheless, to set your expectations, it’s best to know that your location can still affect their arrival time. Even though they are equipped with wreckers and flatbeds, it can still be hard to reach you, especially if you’re in the middle of the desert.
In conclusion, Recovery Services Dubai can be a good choice if you require fast and efficient towing services.
The only problem we see with this company is that they can be a bit hard to find online. You see, their company name and the one that shows on the search results are not the same, so potential customers might get confused.
It would have been better if they updated their website as well as their business listing online so they can be easily found.
Pros
- Offers basic mechanic and electrical aid
- Features a range of car towing and recovery services
- Fast response time
- Offers 24/7 roadside assistance
Cons
- Can be a bit hard to find their website online
Customer Reviews
Professional service and Reasonable rate
“I have used their service to take my car from Al Barsha Tasjeel, Dubai to Abu Dhabi. Due to some issues they had to wait long at Tasjeel even though Mr. Nazar supported me very well. Really professional service and Reasonable rate. Keep up the good work guys.” – Sarin Soman
Exceptional service
“Look no further, this is the company you need.If you ever need a towing/recovery service, Mr. Muhammad is THE person to contact. Exceptional service, punctuality, value for money and a most pleasant person. He went to great personal lengths to help me out, even though it officially was not part of his towing service. Yet he was there for me! He was a great help and I would recommend his services to everybody! Thank you again Mr Muhamad.” – Shezad Rodjan
5. Service My Car
| SCOPE OF SERVICES | ★★★★★ |
| RATES | ★★★★★ |
| FEATURES | ★★★★★ |
| EQUIPMENT | ★★★★★ |
| FACILITIES | ★★★★★ |
| CLIENT FEEDBACK | ★★★★☆ |
| CLIENT RATING | ★★★★☆ |
| RESPONSE TIME | ★★★★☆ |
Service My Car was established in 2019. Although it’s fairly new in the industry compared to other entries on this list, they can still offer a good range of car recovery and towing services.
What we like most about this service provider is that they have a mobile-friendly application you can download. You can use this app to book a car towing or other services you require.
This is an excellent feature because going through an endless list of car repair or towing services can be a bit hard if you’re in an emergency. Through the app’s help, you can contact their team in just a few clicks.
Moreover, the costs for their roadside assistance services start at 75 AED, which is more affordable than the usual rates that start at 100 AED.
The starting rate for towing services is 150 AED. We’d just like to note that they can only handle cars, vans, and mini-buses, and their estimated response time is within 40 minutes.
On the flip side, if you need routine or maintenance services for your car and want to save more, we recommend that you check out the car service packages they offer.
For example, you can avail of 13 car services, including oil change, 360-degree health check, brake check, and more for 399 AED. Aside from the 20% discount, you’ll also get free oil.
All told, Service My Car is a great pick if you want a budget-friendly towing service provider. However, as we’ve mentioned before, this company can only tow limited types of vehicles, so if you own a truck or sports car, they’re not the best option for you.
Pros
- Offers various car service packages
- Affordable starting rates
- Features a mobile-friendly application
- Offers a comprehensive set of car services
Cons
- Towing services are limited to cars, vans, and mini-buses
Customer Reviews
Fantastic and hassle-free
“Great car service that’s fantastic and hassle-free. Service My Car was recommended by a friend who has been a customer for years. I can honestly say I was not disappointed. From my first point of contact with the service advisor who was very friendly and polite to the driver who collected and returned my car, the overall experience was exceptionally professional.
Not only was my car serviced very well but it was also washed. Now it looks and feels like a brand new car. Having the car collected and returned was a treat! I will definitely be returning to Service My Car for my next service. Highly recommend!” – Chris Pierce
Professional car service
“Prompt and courteous first class professional car service. I am really happy about the overall experience of the very first service I got for my car. Prices are reasonable and work is top notch. Service Advisor Mr. Sajjad was excellent doing follow up and keeping me updated throughout the service completion. Wonderful customer experience that hard to find these days. Highly recommend.” – Kanishka Samaranayake
FAQs About Towing Services in Dubai
If there are other good towing services in the city that we might have missed, don’t hesitate to reach out to us so we can look into them too!
On the other hand, if you just purchased an auto, we recommend that you check out our reviews of the best car insurance providers and car window tint installers in Dubai.