Get packing with these 5 best luggage stores in Dubai!
Ever start packing for a trip and realize your old bags just can’t hold all your items anymore? Or go on a shopping spree overseas and realize you don’t have nearly enough bags to bring your stuff back? We’ve been there.
Whether you need a simple carry-on for a quick trip or a wheeled suitcase or travel backpack for those great expeditions outdoors, you’ll be sure to find the right suitcase you need from our pick of the best luggage stores in Dubai.
How much does it cost to buy luggage in Dubai?
The price of new luggage in Dubai depends on the size, the quality, and the brand of your chosen luggage. If you know where to look, it’s easy to find full-sized suitcases for a cheap price.
To give you an idea on this, check out the small table we’ve outlined below, showing the different luggage types and prices you can expect.
Choosing the Best Luggage Stores in Dubai
Suitcase or a simple bag? Regardless of what you need, we’ve gathered our list of the best luggage stores in Dubai based on the following:
1. The Bag House
| RATING | |
| FACILITY | ★★★★★ (5/5) |
| INVENTORY | ★★★★☆ (4.5/5) |
| LUGGAGE | ★★★★☆ (4/5) |
| RELATED SERVICES | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★★ (5/5) |
| COMMUNICATION | ★★★★☆ (4.5/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Falling under the BBB group of companies, the Bag House is a brand offering all sorts of bags and similar apparel here in Dubai. They carry plenty of high-end brands like Sonada, Pierre Cardin, and more inside their stores.
You get to choose from a wide array of bags and leather products here at the Bag House. These can range from backpacks to laptop bags, suitcases, and even smaller leather accessories like wallets.
Their stores are generally well-maintained, with clear markers separating the bags by brand so those who are brand-conscious about their items will know what to look for.
In our experience, their staff has been very accommodating as well. They were quick to come to our assistance and help us find what we need, providing some suggestions of their own along the way.
Sadly, we did find that they have some of the shorter warranties in the area. While we think their products look to be quite durable all-in-all, we think this may dissuade some buyers who want that extra peace of mind.
One thing we do like here at Bag House is their trade-in service. You can bring in an older (yet still good) suitcase you have and you can either trade in for an item of similar value or as a discount for another one.
All-in-all, we think the Bag House is definitely a versatile option for buying luggage in Dubai. Highly recommend checking them out to see if there’s anything you’d like.
Pros
- Store can accommodate trade-in for luggage
- Helpful and professional sales reps
Cons
- Leather quality could be improved
- Short warranty and guarantee period
Customer Reviews
Amazed with the wide selection of bags
“I visited the Dubai Mall branch today and was amazed with the wide selection of bags with good quality and price. I walked in carrying 6 heavy bags as a result of a long shopping day.” – Mohammed 1988
Best shop ever with amazing bag selections
“Best shop ever with amazing bag selections and employee Jericho was very helpful and friendly, he helped me choose my bag when I was in complete doubt!” – Zaytona Smr
2. Samsonite
| RATING | |
| FACILITY | ★★★★★ (5/5) |
| INVENTORY | ★★★★★ (5/5) |
| LUGGAGE | ★★★★★ (5/5) |
| RELATED SERVICES | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4/5) |
| PROFESSIONALISM | ★★★★☆ (4.5/5) |
| COMMUNICATION | ★★★★☆ (4/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Now here’s one that’s probably familiar to most people. Samsonite was founded all the way back in 1910, steadily expanding until they became a well-known brand to people all over the world.
Here, the best place to buy Samsonite bags would be at their store in the Dubai Mall. You get a sufficiently wide space to view all the bags on display, easily allowing you to find the right size and model for your needs.
As for the bags themselves, you get a wide array of items available. You can get briefcases, slings, suitcases, and even cross body bags for your lighter trekking needs.
Quality of course, is very, very good and plenty of customers we’ve spoken to have recommended Samsonite for their overall reliability. It can be a bit pricey as a result but in our opinion, you really get what you pay for here.
If there’s one part we could nitpick though, is that the store’s a bit slow when it comes to responding over the phone. We think there’s improvements to be made with their after-sales service, since the bags are quite expensive compared to many others.
Still, if you’re just after a new suitcase or carry-on for an upcoming trip and fast, then we think you’ll definitely find what you need at Samsonite. We definitely find it one of the more convenient places to get the bag you need among luggage stores in Dubai.
Pros
- Neat and well-organized shop
- Durable and lightweight luggage
Cons
- Somewhat lacking in travel accessories
- Difficulty availing after-sales service
Customer Reviews
My bag is so beautiful!
“I am pleased with the experience and the communication has been top notch with great customer service. My bag is so beautiful! It’s exactly what I wanted and the quality is very good.” – Aseel Soliman
I would say the items are very enchanting
“To begin with, I would say the items are very enchanting. The sequence of the displays are well organized and maintained. Shop is really inviting when you walk by.” – Normina Ramos
3. Zaappy
| RATING | |
| FACILITY | ★★★★☆ (4/5) |
| INVENTORY | ★★★★☆ (4/5) |
| LUGGAGE | ★★★★☆ (4.5/5) |
| RELATED SERVICES | ★★★★☆ (4/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
A top-reviewed online store here in Dubai, Zaappy sells a wide variety of beauty, bedding, gadgets, and travel accessories and items. These do include all sorts of luggage from different brands and different sizes too.
With their experience being online, we found that it’s quite easy to navigate the website, offering clear labels for each type of bag. Same goes for any travel accessories like toiletries, power banks, and other essentials.
As for bags, there’s a wide array of brands on offer, ranging from budget sets of small suitcases, down to more expensive luggage made of harder materials.
In our experience, it’s easy enough to order here at Zaappy and their team is quite diligent enough to notify us regarding delivery times and where our item is at once it leaves the shop.
One aspect for improvement we found is with their delivery. Customers tend to report an inconsistent experience, with a mix of delays and on-time arrivals at the location.
This could be a bit difficult, especially for those who have busier schedules. Hopefully, Zaappy could do a better job communicating on this front with their customers too.
But for those looking to buy their suitcases online, we think you can’t really go wrong with Zaappy. Their convenient delivery service really makes it easy to find the right suitcase no matter where you are in Dubai!
Pros
- Easy to follow up on order status
- Wide range of products
Cons
- Delivery times prone to delay
- Stock of product tends to fluctuate
Customer Reviews
The quality of my item is very nice
“Hi Zaappy! I’m very happy that you delivered my order very fast. The quality of my item is very nice. This is very affordable at 10kg for 54aed only. (I get this during promo) Hope to order again next time.” – Jovs Sapasip
You won’t find these bags at such a great price anywhere else
“Swift and speedy delivery, bags impressively spacious, love the design and quality. Best prices! You won’t find these bags at such a great price anywhere else.” – Asadullah Jadoon
4. Tumi
| RATING | |
| FACILITY | ★★★★★ (5/5) |
| INVENTORY | ★★★★☆ (4.5/5) |
| LUGGAGE | ★★★★★ (5/5) |
| RELATED SERVICES | ★★★★☆ (4/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4.5/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
As a brand known for stylish and functional travel designs, TUMI has started emerging as a steadily rising luggage store in Dubai. The shop itself has steadily spread across the world, with locations in Germany and in various malls within Dubai.
TUMI specializes in a wide range of travel solutions. Their product lines range from the standard briefcases and travel backpacks, all done with the brand’s style of black-on-black ballistic nylon materials.
TUMI even produces smaller travel-related products, including passport cases and wallet and card holders. Padlocks for luggage cases and garment covers are also included for those planning to travel in the great outdoors.
Customers have praised TUMI’s product prices in comparison with competitor brands, selling their luggage and backpacks at budget-friendly costs. This has made them a popular brand for travelers in need of a quickly-bought and functional bag.
TUMI’s warranty period also covers a long time, with repair services available should a customer run into a defect with their product. This makes their products quite handy, especially for long-time use– although one downside is that the repairs can take quite some time.
All in all, TUMI remains as a reliable luggage store in Dubai, with functional and stylish travel solutions, providing a luxury experience without the high price point.
Pros
- Lifetime warranty and repair available
- Reasonable prices for products
Cons
- No returns or refunds on products
- Long repair times
Customer Reviews
I am very happy with the product
“Quality bags and I have recently purchased a larger briefcase in ballistic nylon. I am very happy with the product. I have a rucksack too, which is about a year old and a small leather clutch.” – Wozza Fan
Bags are very high quality
“Very helpful staff and great location right by the entrance. And Tumi bags are very high quality and last a lifetime.” – ABG
5. Rimowa
| RATING | |
| FACILITY | ★★★★☆ (4.5/5) |
| INVENTORY | ★★★★★ (5/5) |
| LUGGAGE | ★★★★★ (5/5) |
| RELATED SERVICES | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4.5/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★☆ (4.5/5) |
With a service history dating back to 1898, German brand RIMOWA presents itself as a steady and trusted manufacturer of travel solutions. The brand has opened multiple stores all over the world, ranging from London to the United Arab Emirates.
Founded by Richard Morszeck, RIMOWA specializes in luxury travel solutions of all kinds. The brand is known for various luggage materials, offering suitcases and trolleys made with aluminum, polycarbonate, and many more to suit any environment.
RIMOWA’s products have a reputation for durability, while still staying light to maximize comfort for the customer.
To further emphasize their brand, RIMOWA’s aluminum suitcases are also well-known for their groove design that helps protect sensitive equipment.
For customers that cannot visit one of the brand’s many luggage stores in Dubai, express delivery services are made readily available. Customers have praised the easy tracking of their orders, along with the speed of the delivery.
As a luxury brand, RIMOWA’s price point for its products can be on the higher side. Customers do note that the durability of their products lend well to long-time use, so carefully choosing the right suitcase for your needs is a must before buying.
Overall, RIMOWA continues to be a trusted luggage store in Dubai, with a wide variety of suitcases, backpacks, and travel accessories suitable for every use.
Pros
- Durable luxury bags and luggage
- Fast and professional delivery services
Cons
- High price point for products
- Short return and warranty period
Customer Reviews
The Rimowa luggage is excellent by nature
“A state-of-the-art customer. The Rimowa luggage is excellent by nature, but the experience is next level. Sabri has been extremely helpful and I value his honesty to help you find the right product for your needs!” – Joachim Nisen
The sales were super good
“The sales were super good. Ms. Victoria was very nice and managed to get my requirements on time and all done over the phone! Also the driver Abdallah sent me a notification to drop the bag and was there in an hour.” – Maya Ramli
FAQs about Buying Luggage in Dubai
We hope you’re able to find what you need for your next trip! Once you’re ready to take off, make sure to check some of the best travel agencies in Dubai to help you get started!