5 Best Toy Stores in Dubai
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The 5 Best Toy Stores in Dubai

Even with the height of video games and digital media, there’s always a place for some good old toys on a kid’s shelf. As such, toy stores in Dubai continue to receive traffic due to the timeless fun they are able to provide.

Whether your child is looking for some new dolls to add to their collection or perhaps, build an intricate train set from the ground up, here are some of the best toy stores in Dubai to check out!

How Much Do Toys Cost in Dubai?

Toys come in all shapes and sizes, each commanding their own price. You can buy simple figures like animals and trucks for cheap, or go for something more intricate like a LEGO set for a higher price.

It all depends on what a child (or even an adult) wants! Here’s a small table showing how much you can spend on some popular toys here in Dubai:

TOYESTIMATED PRICE
LEGO SetsAED 200 -AED 1,000
Hot Wheels CarsAED 50 - AED 1,075
Train SetsAED 200 - AED 300
Barbie DollsAED 55 - AED 600
Doll HousesAED 120 - AED 4,000

Choosing the Best Toy Stores in Dubai

Aside from just having the products you want, we’ve taken a look at the following factors when looking for the best toy stores in Dubai:

Facilities – Is the store clean and well-organised? Do they have a fun atmosphere for visitors?
Products
Variety – Does the store have a good variety of toys to choose from? Is there a good selection of items for boys and girls? 
Add-ons – What other things are available in the premises? Do they offer services like gift-wrapping for birthdays or other occasions?
Customer Service
Professionalism – Is the staff friendly and polite? Are they able to immediately any guest that may need it?
Communication – Can they explain their store policies well? Is the staff proactive when responding to questions?
Accessibility – Do the stores operate at convenient hours? Is it easy to visit them for both kids and adults?

1. Toys R’Us

Toys R’Us Homepage
SERVICES

Sports & Outdoors, Electronics

Games & Puzzles, Action Figures

Costumes

WEBSITEhttps://www.toysrusmena.com/en-ae/
ADDRESS

Festival Plaza Mall: 1st Floor, Festival Plaza Mall, Dubai


Times Square Mall: 1st Floors, Times Square Centre Mall, Dubai


The Springs Souk: The Spring Souks, Al Afnan St. Dubai

CONTACT DETAILS

Phone (Festival Plaza Mall): +971 4882 6115


Phone (Times Square Mall): +971 4341 8383


Phone (The Springs Souk): +971 800 869 778 732


[email protected]

OPERATING HOURS

Festival Plaza Mall: Sundays - Wednesdays: 10:00 AM to 10:00 PM

Thursdays - Saturdays: 10:00 AM to 12:00 AM


Times Square Mall: Mondays - Sundays: 10:00 AM to 10:00 PM


The Springs Souk: Mondays - Sundays: 10:00 AM to 10:00 PM

RATING
FACILITIES★★★★★ (5/5)
PRODUCTS★★★★☆ (4.5/5)
VARIETY★★★★☆ (4.5/5)
ADD-ONS★★★★☆ (4.5/5)
CUSTOMER SERVICE★★★★☆ (4.5/5)
PROFESSIONALISM★★★★★ (5/5)
COMMUNICATION★★★★☆ (4.5/5)
ACCESSIBILITY★★★★★ (5/5)

For most kids growing up, Toys R’Us is possibly the most well-known name out there. Their international chains are still doing well and Toys R’Us Dubai still maintains a good selection of toys to choose from.

Their selection typically centres on best-sellers like LEGOs, action figures from famous properties like Marvel and DC, Barbie Dolls, and model toys and playsets.

There’s also a decent variety of outdoor fun and entertainment such as kid’s tents, trampolines, and scooters. They even have some inflatable pools which we think are great for the summer months.

However, we think variety is a bit of a mixed affair here. On one hand, they have a good general selection of toys to choose for both girls and boys.

On the other hand, they may not always have enough of a particular type or category. Meaning, while they may have LEGO sets,they may not have the specific LEGO set you’re looking for.

Customer service is quite good, though. They have a rather generous return and replacement service so long as it’s done within thirty days and so long as the toy is not badly damaged from use.

They also have a free delivery service for orders above AED 99. In our opinion, this is quite easy to achieve, given the items you can buy in the store.

Overall, the store is a very safe choice in our opinion and most children should be able to find whatever they want here. We think it’s still worth checking out.

Pros

  • Free delivery for orders above AED 99
  • Easy returns and replacements

Cons

  • Variety is a bit smaller than specialised stores
  • Phone service is quite slow


Customer Reviews

Much better prices than ELC on the ground floor for exactly the same items

“Friendly staff! And much better prices than ELC on the ground floor for exactly the same items. Plus no need to pay for wrapping your gifts like in ELC.” – Helen De Zutter

Great collection and some good deals

“Great collection and some good deals.” – Himani Kapoor

2. Toys UAE

Toys UAE's Homepage
SERVICES

Games & Puzzles, Play Sets, Action Figures

Soft Toys & Plushies, Musical Toys, Carts

WEBSITEhttps://www.toysuae.com/
ADDRESSApricot Towers - Silicon Oasis 5th Floor, Office No. 501-3, Dubai
CONTACT DETAILS

+971 4584 9641 / +971 50 937 7137

[email protected]

OPERATING HOURS

Saturdays - Thursdays: 9:00 AM to 7:00 PM

Closed on Fridays

RATING
FACILITIES★★★★☆ (4/5)
PRODUCTS★★★★☆ (4.5/5)
VARIETY★★★★★ (5/5)
ADD-ONS★★★★☆ (4/5)
CUSTOMER SERVICE★★★★☆ (4.5/5)
PROFESSIONALISM★★★★★ (5/5)
COMMUNICATION★★★★☆ (4.5/5)
ACCESSIBILITY★★★★☆ (4.5/5)

Toys UAE is a good online store to get all sorts of toys and accessories. It aims to provide a smooth and convenient experience when it comes to toy shopping in Dubai.

They provide a decent selection of popular brands like LEGOs, Nerf, and Kidkraft. They also have more general items like activity sets, small battery-powered cars, scooters, and bicycles.

It’s also a good place for buying a few baby products such as bottles, sleeping pods, blankets, walkers, and high chairs.

As far as the products go, we particularly like their outdoor sets such as their swings, slides, and playhouses. Delivery was quite swift and their team was even able to help set up some of these sets at home.

We think it’s a good benefit especially for people who have busy schedules.

However, we also think the selection is a bit limited for a younger age group, though. The items at Toys UAE are definitely something most older kids may easily grow out of.

Another thing to keep in mind is the small drawback with buying anything online. You can’t always check the product in person, and instead, need to rely on pictures to make your decision.

Still, many customers we’ve spoken to reported being happy with most of their purchases. Prices are quite competitive too, which we think is a good effect of their E-commerce setup.

It’s definitely a store still worth checking out, especially for those with younger kids.

Pros

  • Competitive pricing on their toys
  • Decent selection of children’s toys

Cons

  • Products are definitely more for younger ages
  • Can’t check most products before buying


Customer Reviews

I was very happy with the customer service in Dubai and now very happy with the product

“I bought a Kidcraft dollhouse for my daughter sometime in December 2020, but only got the chance to couple it last month when we returned back to Nigeria. I was very happy with the customer service in Dubai and now very happy with the product. Very durable and worth the amount.” – Maryam Muhammed

Their service is good, delivery is on time and product quality is also excellent

“I have ordered a teddy bear and a car and their service is good, delivery is on time and product quality is also excellent. I would like to recommend this website.” – Mariam Deshmukh

3. Hamley’s

Hamley’s Homepage
SERVICES

LEGO, Soft Toys, Indoor & Outdoor Sports

Puzzles, School Accessories, Bath Toys

Arts & Crafts

WEBSITEhttps://www.hamleys.com/
ADDRESS

Mall of the Emirates: Level 1, Parking A, Dubai


Mirdif: 1st Floor, North East Entrance City Centre, Mirdif, Dubai


Dubai Mall: Unit SF - 078, Financial Centre Road, Dubai

CONTACT DETAILS

Phone (Mall of the Emirates): +972 4591 6132


Phone (Mirdif): +971 4284 3336


Phone (Dubai Mall): +971 4339 8889

OPERATING HOURS

Mondays - Sundays: 10:00 AM to 12:00 AM

SERVICESLEGO, Soft Toys, Indoor & Outdoor Sports, Puzzles, School Accessories, Bath Toys, Arts & Crafts
WEBSITEhttps://www.hamleys.com/ 
ADDRESSMall of the Emirates: Level 1, Parking A, Dubai
Mirdif: 1st Floor, North East Entrance City Centre, Mirdif, Dubai
Dubai Mall: Unit SF – 078, Financial Centre Road, Dubai
CONTACT DETAILSPhone (Mall of the Emirates): +972 4591 6132
Phone (Mirdif): +971 4284 3336
Phone (Dubai Mall): +971 4339 8889
HOURSMondays – Sundays: 10:00 AM to 12:00 AM
RATING
FACILITIES★★★★★ (5/5)
PRODUCTS★★★★★ (5/5)
VARIETY★★★★★ (5/5)
ADD-ONS★★★★★ (5/5)
CUSTOMER SERVICE★★★★☆ (4/5)
PROFESSIONALISM★★★★☆ (4.5/5)
COMMUNICATION★★★★☆ (4/5)
ACCESSIBILITY★★★★★ (5/5)

Initially beginning back in Cornwall, England, Hampley’s has eventually grown to expand in other territories, setting up shop here in Dubai as well.

As per their branding, they have a decent selection of toys and games to buy in Dubai. They cover a wide age range as well as toys catered to both young boys and girls.

There’s a good selection of popular shows like Harry Potter and Marvel toys coming in as intricate playsets and fun, ready-to-play action figures. They also have things like plush toys and board games.

Those with more tech-oriented children may also enjoy the selection of RC cars and robotics kits that we saw on display, in our opinion.

Additionally, we think parents will also appreciate that Hamley’s carries some school supplies and batteries, making the shopping experience more convenient in our opinion.

We also particularly like that the stores are quite big, with a decent amount of space to walk around. After all, toy stores can get a bit chaotic when there are a lot of excited kids running around.

However, we did experience some slowdown in service as a result. It took quite some time for us to get a staff member to help us with a question or simply to reach an item on a higher shelf.

Fortunately, Hamley’s has an online service and for the most part, we found delivery to be quite fast and reliable enough. This makes it convenient for those who don’t have the time to physically go to a toy store to shop.

Overall, Hamley’s is a great toy store to check out should you want to browse a wide variety of brands and toy types. We definitely recommend checking it out.

Pros

  • Decent selection of toys to choose from
  • Great displays to entertain kids

Cons

  • Phone service is a bit slow
  • Takes some time to get in-store service


Customer Reviews

Could spend the day buying toys if you have the money

“Heaps of toys to pick from. Could spend the day buying toys if you have the money.” – Sameera Perera

Was an amazing experience for my kids here

“Was an amazing experience for my kids here. They got gifts and even a cinema ticket. A place where kids will find amazing items.” – Kayode Oyegbami

4. LEGO-Certified Stores

LEGO-Certified Stores Homepage
SERVICES

LEGO Accessories, Ninjago, Minecraft

Building Sets, Exclusive Sets

WEBSITEhttps://lego.yellowblocks.me/
ADDRESS

Mall of the Emirates: Mall of the Emirates - E11 Sheikh Zayed Road, Dubai


Dubai Mall: Lower Ground Floor, The Dubai Mall, Dubai


Mirdif: City Centre Mirdif, Dubai

CONTACT DETAILS

Phone: +971 800-LEGO(5346)


Phone (Mall of the Emirates): +971 4323 1202


Phone (Dubai Mall): +971 4258 3129


Phone (Mirdif): +971 4231 6321


[email protected]

OPERATING HOURS

Mall of the Emirates: Mondays - Sundays: 10:00 AM to 1:00 AM


Dubai Mall: Mondays - Thursdays: 10:00 AM to 12:00 AM

Fridays - Sundays: 10:00 AM to 12:00 AM


Mirdif: Sundays - Wednesdays: 10:00 AM to 10:00 PM

Thursdays - Saturdays: 10:00 AM to 12:00 AM

RATING
FACILITIES★★★★★ (5/5)
PRODUCTS★★★★☆ (4.5/5)
VARIETY★★★★☆ (4/5)
ADD-ONS★★★★★ (5/5)
CUSTOMER SERVICE★★★★★ (5/5)
PROFESSIONALISM★★★★★ (5/5)
COMMUNICATION★★★★★ (5/5)
ACCESSIBILITY★★★★★ (5/5)

Fans and collectors of LEGO bricks may want to visit the official LEGO-certified stores around Dubai. You can find them at popular places like the Mall of the Emirates and the Dubai Mall.

These concept stores can be a good way to spend some time amusing kids of all ages. They provide small play sections where kids can build  with the bricks available to their heart’s content.

Given that it’s a concept store though, this is definitely one of the best places to find some limited playsets and more intricate kits. (Anyone up for building a LEGO race car with over a hundred pieces?)

Of course, this focused selection means that it isn’t a one-stop shop for all of your toy shopping here in Dubai.

Unless you’re specifically shopping for LEGOs, it might be more convenient to head to one of the more ‘general’ toy stores with a wide array of items.

Still, the store might have some limited sets that you might want. The accessories like pattern dots and bracelets can make for a cute gift as well.

Additionally, you can order online to make things more convenient. Especially since they also offer free same-day delivery which we think is great for sending someone a surprise gift.

LEGO-certified stores are a bit pricier than other online sellers though. Nonetheless, we think LEGO fans will still enjoy the experience and atmosphere in the store as well as the impressive selection on offer.

Pros

  • Amazing concept store to explore
  • Free same-day delivery

Cons

  • Not quite the most varied in terms of toy types
  • A little expensive compared to online stores


Customer Reviews

Every time I’ve been here it has been a great experience

“I’ve only been in Dubai for 7 months but every time I’ve been here it has been a great experience, especially Safae, she’s been a great help.” – Priyadarshini Vijayan

Here you can find almost everything from Lego and can be a child again

“Just right for Lego fans. Here you can find almost everything from Lego and can be a child again. A really cool store and highly recommended, especially for children.” – Kilian W.

5. Virgin Megastore

Virgin Megastore's Homepage
SERVICES

LEGOs & Bricks

Action Figures & Playsets

Collectible Toys, Cards, Scooters

Bikes & Skates, Outdoor Playsets

WEBSITEhttps://www.virginmegastore.ae/en
ADDRESS

Dubai Mall: Financial Centre Road, Downtown Dubai, Second Floor, Fashion Avenue, Dubai


Marina Mall: Sheikh Zayed Road, Dubai Marina, Level P, Dubai


Mall of the Emirates: Al Barsha 1, Ground Floor, Ski Dubai, Dubai


Check out more branches via their store locatorhere .

CONTACT DETAILS

Phone (Dubai Mall): +971 4325 3330


Phone (Marina Mall): +971 4552 0263


Phone (Mall of the Emirates): +971 4341 4353


[email protected]

OPERATING HOURS

Dubai Mall: Mondays - Sundays: 10:00 AM to 12:00 AM


Marina Mall: Mondays - Sundays: 10:00 AM to 10:00 PM


Mall of the Emirates: Mondays - Sundays: 10:00 AM to 12:00 AM

RATING
FACILITIES★★★★★ (5/5)
PRODUCTS★★★★☆ (4.5/5)
VARIETY★★★★★ (5/5)
ADD-ONS★★★★☆ (4.5/5)
CUSTOMER SERVICE★★★★☆ (4.5/5)
PROFESSIONALISM★★★★☆ (4.5/5)
COMMUNICATION★★★★★ (5/5)
ACCESSIBILITY★★★★★ (5/5)

A recognizable retail brand pretty much all around the world, the Virgin Megastore in Dubai should be one of the most accessible places to buy all sorts of items in Dubai.

We think their selection of toys appeal to all ages. There’s a good selection of popular brands and toys featuring characters from iconic IPs as well as popular brands.

Additionally, we think that teenagers or young adults won’t be bored here either. This megastore hase gadgets like mobile phones and video games available for sale.

We were actually quite surprised with the variety of products offered. We think that the Virgin Megastore could easily be a good one-stop shop for most of your shopping needs.

There’s a lot of LEGO sets here and we even spotted some rare Funko Pops in the store. Card game players and collectors will also find something to purhcase or peruse, in our opinion.

Granted, the store is a bit pricier than other places but, we think the convenience does make up for it.

Take note, the Virgin Megastore has a very strict returns and refunds process. Items are checked thoroughly for damages to see if it’s eligible, which can be time consuming.

Overall though, we recommend the Virgin Megastore for those who want to get all of their shopping done in one go. We think their decent selection should have something for everyone.

Pros

  • Impressive selection of popular brands
  • Great retail shopping experience

Cons

  • Toy selection is a bit pricier than others
  • Refunds and returns process is a bit strict


Customer Reviews

It is so easy to know where to go when you need a specific item

“What I like about Virgin Megastore MOE is how they have arranged their stuff. It is so easy to know where to go when you need a specific item.” – Jazper Jay

Amazing experience, thanks to the staff team who are always ready to help and never ignore you or bother to serve you the best

“Amazing experience, thanks to the staff team who are always ready to help and never ignore you or bother to serve you the best. I recommend people to go and check and witness yourself for the best service.” – Faheem Ahmad

FAQs about Toy Stores in Dubai


We hope you and your children enjoy your new toys! And in case you prefer indulging in some creative pursuits, check out our list of the best art supplies stores in Dubai here.