The 5 Reliable Shops for the Best Concert and Event Tickets in Dubai
You’re watching the clock for the pre-sale, and the moment it opens, you grab your concert tickets. You fill out the checkout info, hit “buy,” and then…nothing.
The entire ticketing site crashes on you, and to make matters worse, you see a double charge on your credit card. But your tickets? Nonexistent. The frustration of buying concert and event tickets has happened to almost all of us at one point in time.
If you’re a ticket buyer like me, you shouldn’t have to deal with the headache and the stress. If you’re a seller, you should be able to be confident in your ticketing platform.
So when our team tasked me to find the best ticket sellers in Dubai, I took it personally. I made sure to look for ones that actually deliver. Here’s what I found can make both buying and selling stress-free!
How much does it cost to buy event/concert tickets in Dubai?
It costs at least 200 AED to buy concert/event tickets in Dubai. This is just an estimate. The actual price will depend on the concert or event you are going to and if there are extra surcharge fees.
1. Sajilni
Address: DIC Building @1 – Office #116 – Al Sufouh – Al Sufouh 2 – Dubai – United Arab Emirates
Contact Details: +971544965685
Operating Hours: Monday to Friday – 9 AM to 5 PM
Sajilni ticketing platform is perfect for event organizers who want one unified dashboard that does it all.
What I love about this platform is it allows event organizers to completely customize their brand, micro-target their audience, and obsessively track ROI—all from one place.
Plus, I like that you can ditch the generic look and feel of most ticket-selling sites. You can design landing pages that mirror your aesthetic and even integrate discount codes. Adding of VIP packages with bundled merch is also available.
It’s also very helpful that it gives clients real-time reports on ticket sales. Their Google Analytics integration tracks every click from social ads, email campaigns, and website banners.
The only trade-off? Some sellers have said that the sheer volume of customization options can feel overwhelming at first. It takes time to set it all up.
On the other hand, as a ticket buyer, I like that they make it easy to check out without any glitches. You can easily reserve tickets and get reminders via email, SMS, or WhatsApp.
I also like that they have ticket-fraud measures in place to ensure the tickets are legit.
User-friendly, and made the ticketing process effortless
“We had a fantastic experience working with Sajilni for our event. Their platform was seamless, user-friendly, and made the ticketing process effortless for both us and our attendees. The team was highly responsive, professional, and went above and beyond to ensure everything ran smoothly. We highly recommend their services and look forward to collaborating again in the future!”
– Jocelyn Samera, Google Reviews
Understanding, and always ready to help
“Sajilni has been an absolute pleasure to work with! Their team is not just professional but genuinely loyal, understanding, and always ready to help. No matter the situation, they go above and beyond to make things happen smoothly. It’s rare to find a team that’s this dedicated and easy to work with. Highly recommend them!”
– Shaed Khader, Google Reviews
2. Ticket Magic
Address: Saheel Tower 2 28th Street Office 1506
Contact Details: +971 4 420 4413
Operating Hours: Monday to Thursday – 9 AM to 6 PM
Ticket Magic’s effortless customization is for organizers who want to redesign their ticket landing site flow in minutes. Organizers can add brand colors, VIP dinner add-ons, and even tweak fonts to match their vibes.
I also find Ticket Magic’s dashboard to be very useful. It acts like glue that holds events together. It allows event organizers to keep an eye on real-time attendee data, auto-populate their guest lists, and send out personalized pre-show emails.
When I talked to organizers, many said that the data-driven insights the team provides has helped them identify changes they can make to boost ticket sales.
We also appreciate that organizers get real-time feedback from their attendees and are able to optimize events based on their attendees’ behavior.
For attendees, the ticket-buying and selling experience is smooth. Several people who purchased tickets with Ticket Magic raved about the one-tap checkout and mobile wallet ticket storage.
The only hiccup? A few ticket buyers had issues getting refunds for their tickets. Apparently, the customer support team can take up to 3 days to respond to emails.
Incredibly helpful throughout
“I had an absolutely fantastic experience with Ticket Magic. Not only did I have the opportunity to book multiple tickets for my family and friends, but I also managed to take advantage of some incredible offers. The support team was incredibly helpful throughout the entire process, ensuring that all my queries and concerns were addressed promptly. Overall, my experience with Ticket Magic was truly exceptional, and I am grateful for the wonderful service they provided.”
– Vishnupriya K, Google Reviews
Appreciate the customer support team
“It was a great experience with Ticket Magic as I was not sure how to plan my weekend with my family. so they helped me out with multiple options of attractions with great offers. really appreciate the customer support team to help through with the experience. thank you Ticket magic team and would really recommend other to check out some amazing offers at their website and experience magic with them.”
– T T, Google Reviews
3. Platinumlist Tickets UAE
Address: The Onyx Tower 2 – Office 801 – The Greens – Dubai – United Arab Emirates
Contact Details:
Operating Hours:
- Monday to Friday – 9 AM to 9 PM
- Saturday & Sunday – 10 AM to 7 PM
Platinumlist’s secret weapon for event organizers is their venue selection. They recommend venues based on an event’s target audience, helping event organizers increase ticket sales.
One luxury brand we spoke to credits the platform for helping narrow their chaotic venue hunt down from days to hours.
Additionally, Platinumlist’s staffing and equipment are very helpful. If a monsoon threatens sound systems, they can replace gear overnight with waterproof rigs.
They also have trained staff to help with managing crowd flow under downpours.
Their ticketing system is equally great. Event organizers like being able to custom-brand their tickets and have them synced up with barcodes via Platinumlist’s free Access Control App.
Conferences also use the app to monitor ticket fraud and scan thousands of attendees into the venue without any issues.
However, some people did grumble about tickets being nonrefundable, but at least they are transferable to family and close friends.
Impressed with quality of customer service
“Contacted for refund. Sherouk Ghanem provided prompt assistance. The entire process was so smooth and remarkably concluded over email in an hour’s time. Very impressed with quality of customer service. Keep up the good work! Thank you Sherouk!”
– Manjula Srikumar Nagarajan, Google Reviews
Went above and beyond to support me
“Refund issue resolved quickly by Marwan who went above and beyond to support me and provide me with regular updates! Impeccable service”
– Hanan H, Google Reviews
4. EasyGoHub
Address: Al Quoz – Al Quoz 1
Contact Details: +971 54 705 3279
Operating Hours: Open 24 hours
For sellers, EasyGoHub has zero setup fees and awesome customization features. EasyGoHub lets organizers customize everything from ticket tiers to badge aesthetics.
One retro gaming expo liked being able to brand their tickets with pixel-art designs and add tiered pricing (weekend passes, VIP arcade access).
For us, it’s their Easy Go Hub’s Crowd Coding feature that stood out. This AI-powered feature analyzes attendee behavior in real time.
A Dubai tech conference organizer used the data reports to make tweaks to their event time. This boosted their ticket engagement overnight.
For exhibitors and sponsors, the lead-capture tools are brilliant. At a craft fair, vendors scanned QR codes on badges to collect buyer emails, resulting in a post-event sales surge.
Even check-in logistics are awesome. People use the mobile ticket scanning and on-the-spot badge printing to process 2,000 attendees in 30 minutes. This means no sweaty queues.
The only catch? EasyGoHub does tack on an additional fee for every ticket sold.
Made our event truly wonderful
“Excellent service! The EasyGoHub team supported us at every step and ensured everything ran smoothly. Their dedication and professionalism made our event truly wonderful and highly successful. We couldn’t have asked for a better partner!”
– Rabia Baig, Google Reviews
Streamlined the process
“Overall, the e-ticketing and e-permits system not only streamlined the process but also enhanced my overall experience. I would highly recommend it to anyone looking for a stress-free way to manage their tickets and permits. Kudos to the team behind this innovative solution! Thank you for making my experience so enjoyable!”
– Shaik Samiulla, Google Reviews
5. Virgin Megastore
Address: Mall of The Emirates – E11 Sheikh Zayed Rd – Al Barsha – Al Barsha 1
Contact Details: +971 4 555 2926
Operating Hours: Monday to Sunday – 10 AM to 12 AM
Virgin Megastore caters more to ticket buyers than sellers. They sell tickets for numerous events. Sports fans, in particular, strike gold here.
Ticket buyers find everything from basketball shows to tickets for Dubai Muscle Shows. One person raved about snatching up the last tickets for a UAE Warriors event before the tickets sold out.
The entire ticket browsing experience is very user-friendly. We skimmed through hundreds of events in minutes thanks to their organized tabs.
Their zoomable seating map makes it easy to pick the best seat in the house. Plus, with their 3D preview, buyers can get a sneak peek of the event venue before they arrive.
However, the payment process can be a hassle. Buyers have 10 minutes to make their payment before the page completely resets.
Still, after purchasing tickets, many appreciate the option of either using the mobile tickets or collecting a physical ticket at their collection centers.
Tickets to events as well
“Big convenience store for electronics, gigs and much more. You can buy dvds, movies, games and tickets to events as well.”
– Abdelrahman Khanmmash, Google Reviews
For your Tickets fix
”Go there for your Tickets fix :)”
– Michael Habib, Google Reviews