The 5 Best Cellphone Repair Services in Dubai
Broken cellphone? You may still be able to get cellphone repair services in Dubai to help out before needing to buy a new one.
There are some problems such as a loose charging port, a damaged screen, or maybe a depleted battery that you can still get repairs for. If you need any of these then check out our list of the best cellphone repair services in Dubai here.
How Much Do Cellphone Repair Services Cost in Dubai?
The price of repairs depends on the model of the phone, the type of repair, and the availability of parts. For example, even an older phone can be quite expensive to repair if parts like batteries or screens aren’t readily available.
Here’s a small table showing how much you could spend on cellphone repair services in Dubai:
Choosing the Best Cellphone Repair Services in Dubai
When it comes to finding the best cellphone repair services in Dubai, we’ve narrowed down our options based on the following factors:
1. Fixerman
| RATING | |
| FACILITIES | ★★★★☆ (4.5/5) |
| CELLPHONE REPAIR | ★★★★☆ (4/5) |
| EXPERTISE | ★★★★☆ (4.5/5) |
| TURNAROUND TIME | ★★★★☆ (4/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Fixerman is a service center specializing in the maintenance and repair of various electronic gadgets, ranging from mobile phones, tablets and smart watches, to essentials like printers.
The center services various areas in the UAE and supports a wide variety of brands of technology. They service everywhere from Apple products to Android phones, as well as various laptop brands.
The process for booking an appointment with the center is a smooth one, with a handy form provided on their website for laying out exactly what the device is, along with the repairs needed.
Customers hoping to get quicker service can also try going through their live chat on WhatsApp instead. Either way, after setting up an appointment, the price of the repair is quoted in a timely fashion and a courier can be sent to pick up the device.
To keep customers at ease, the center can be called to follow up– or, customers can also track the status of their device’s repair through the center’s website, simply by entering their ticket number.
That being said, some customers have noted that the cost of the repairs at Fixerman can be on the higher side.
The tracker also proves to be essential since it does take some time to finish the repairs. We think busier people may want a faster service though we do find the quality of the repairs is very good.
Overall, we’ve found that Fixerman’s wide variety of brands and gadgets supported and ease of booking and tracking makes it a good, reliable choice for any sort of phone or gadget repair.
Pros
- Easy booking process
- Clear communication regarding repairs
Cons
- Repairs can be expensive
- Takes some time to finish the repairs
Customer Reviews
I was very impressed with their service
“I was very impressed with their service. The price for the new screen was very reasonable and best of all was they came to me to repair my phone. Which was very convenient, since I live all the way in Damac Hills 2.” – Jaco Labuschagne
Quick response
“Quick response, the guy who took my phone and fixed it was super polite and professional and quick. While I finished a couple of calls, my other phone was already fixed.” – Marko Mančić
2. My Celcare
| RATING | |
| FACILITIES | ★★★★☆ (4.5/5) |
| CELLPHONE REPAIR | ★★★★★ (5/5) |
| EXPERTISE | ★★★★★ (5/5) |
| TURNAROUND TIME | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4/5) |
| PROFESSIONALISM | ★★★★☆ (4/5) |
| COMMUNICATION | ★★★★☆ (4/5) |
| ACCESSIBILITY | ★★★★☆ (4.5/5) |
With over a dozen years of experience, My Celcare is a service center providing electronic repair services to various areas across the UAE. The center has a focus on same-day electronic repairs.
My Celcare provides a wide host of repair services to various brands of phones, from iPhones to Samsung products. They also service tablets, laptops and Macbooks, offering everything from screen repairs to soldering.
The service center provides its own courier service for picking up and delivering devices that need to be repaired. Customers have also noted that the center sets a neutral meet-up spot in case they are outside the pick-up area.
While the device is in the center’s possession, we’ve noted the staff being particularly responsive, giving regular updates on the status of the repair of the device, keeping customers at ease.
The repair itself, keeping true to the center’s guarantee, finishes quickly, able to be delivered on the same day. The service also comes bundled with the company’s 90 day warranty, which can be tracked on their website.
On the other hand, some customers have noted that contacting the center for any after service can be difficult– which makes following up on any repairs needed after the initial service harder.
The repairs are also quite pricey, so you may want to double check whether you want to pursue a repair or a replacement.
All in all, anyone looking for a quick fix for their phone, or needing an emergency repair, can definitely try contacting My Celcare, thanks to the speed of the repair and the same-day pick up and delivery service.
Pros
- Convenient pickup and delivery
- Fast turnaround time
Cons
- Takes some time to respond to calls
- Repairs are quite pricey
Customer Reviews
The care and support I received from the team was exemplary
“The care and support I received from the team was exemplary. Even though we live outside the pick up area, they accommodated me with a neutral pick up and delivery point. I received the ipad in a very good turnaround time.” – Tania Greeff
Excellent service
“Excellent service. The back of my iPhone was completely smashed into tiny bits. My Celcare collected my phone, perfectly repaired it, and returned it to my house within 5 hours.” – Vicky Galloway-place
3. CelMetro
| RATING | |
| FACILITIES | ★★★★★ (5/5) |
| CELLPHONE REPAIR | ★★★★☆ (4.5/5) |
| EXPERTISE | ★★★★★ (5/5) |
| TURNAROUND TIME | ★★★★☆ (4/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★☆ (4/5) |
CelMetro is a service and repair center in Dubai specializing in the maintenance of out-of-warranty Apple products, such as iPhones, iPads and Macbooks. They also service other gadgets such as laptops and gaming consoles.
The service center offers a variety of maintenance options for any phone and gadget, ranging from screen replacements to replacing cracked back glasses of phones to prevent liquid damage.
CelMetro provides a wide variety of support options for getting the device in need of repair to them, as well. Customers may carry-in the device directly, though they can also have it picked up by a courier if they are within Dubai.
Customers have noted the center’s attention to detail, with technicians running inspections on the damaged device beforehand to come up with a more accurate diagnosis and determine the best repair.
As the center sources its own original parts from Apple to repair the devices, it also features motherboard repair and chip-level repairs, which should help those whose devices were otherwise in need of a replacement entirely.
Timing is also a bit inconsistent in our experience. Sometimes, the quoted times are accurate but sometimes, a few customers mentioned the phone taking a bit longer than the initial quote.
Customers must also keep in mind that the center does not offer home and on-site repair services, so plan ahead for a visit or a drop-off– preferably through phone.
With all of the above in mind, we would definitely recommend CelMetro as a good place to get your Apple products serviced and repaired, thanks to the availability of original parts and deeper, chip-level repair services.
Pros
- Wide variety of repair options
- Excellent motherboard repair services
Cons
- No home services
- Quoted repair times are inconsistent
Customer Reviews
Extremely rare to find this in Dubai
“An outstanding place to repair Macs and Apple devices. The employees genuinely cared about providing a high-quality service, and ensuring I left as a happy customer. Extremely rare to find this in Dubai.” – Clarence Beak
They responded to me quickly
“I was searching the internet and came across this service center. They responded to me quickly and answered all my inquiries. I brought the machine in the morning time and finished also the same day.” – Francis Dominguez
4. 800fixing
| RATING | |
| FACILITIES | ★★★★★ (5/5) |
| CELLPHONE REPAIR | ★★★★☆ (4.5/5) |
| EXPERTISE | ★★★★★ (5/5) |
| TURNAROUND TIME | ★★★★☆ (4/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★☆ (4.5/5) |
800fixing bills itself as a provider of repair services, with a focus on smart devices such as smartphones, gaming consoles and laptops. The service center also offers other miscellaneous services related to electronics.
800fixing supports a variety of brands of phones, from Nokia phones to Huawei and Apple products. They also offer repair services for laptops, desktops and Macbooks, along with smart watches and data recovery.
In our experience, the center is responsive to online communication. The website provides a form for booking services, already including answers to most questions asked by customers
The company also places an emphasis on customer convenience, which is backed by their focus on providing on-site and home repair services. 800fixing also provides a free pick up and delivery courier service, which we think is quite convenient.
With regards to the repair service, customers have noted the technicians being particularly informative, explaining the nature of the damage and the steps being taken to repair it.
However, customers have also noted that when the device is with the team for repairs, it can be difficult to get a hold of the team to follow up and ask for updates, especially as some of the repairs can take a long time.
That’s not to say that the quoted times are inconsistent. In our experience, the times are all accurate but they just take longer than other services.
Still, we think the thorough repair provided does make it worth it.
Overall, 800fixing is a good, reliable choice for those looking to get some phone maintenance on-site, while learning more about the nature of the damage done to the device along the way.
Pros
- Very responsive team
- Free pick-up and delivery services
Cons
- Takes some time to complete screen replacements
- Repairs take longer than other services
Customer Reviews
The service is excellent
“I have now had an iphone 12 Pro Max back glass replaced, a HP Laptop screen replaced and a MacBook battery and speakers changed. The service is excellent – same day collection and 1-2 days to be delivered back (which is free).” – Craig Heard
Had the phone fixed 20 minutes after that
“Great service. Placed a request via their website for a battery replacement around 5pm on a Sunday and had Alan turn up 3 hours later and had the phone fixed 20 minutes after that. Thanks Alan and the 800fixing crew.” – Benjamin Craft
5. Althawra
| RATING | |
| FACILITIES | ★★★★☆ (4.5/5) |
| CELLPHONE REPAIR | ★★★★☆ (4.5/5) |
| EXPERTISE | ★★★★☆ (4/5) |
| TURNAROUND TIME | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★★ (5/5) |
| COMMUNICATION | ★★★★☆ (4/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Althawra Computers & Mobiles is a center that has a focus on gadget repair services, repairing and supplying a wide variety of gadgets. The company places an emphasis on its timely service and authenticity.
The shop itself has various gadgets on offer, along with repair services for a variety of brands and types: ranging from mobile phones to laptops and desktops. They also provide data recovery and optimization services.
In our experience, Althawra has a tendency to work fast with its services, able to fix most issues with devices within a few hours– or even in around thirty minutes, in some cases.
The quoted prices at the shop have also been noted by customers to be on the lower side compared to other stores and repair services, which can be helpful for customers running on a tight budget.
A lot of customers we’ve spoken to did mention wanting a bit more out of data recovery though. Some files were supposedly still lost even after the procedure.
Althawra also provides courier services for those that can’t afford to visit the store at its physical location, able to pick up and drop off the damaged device within a fairly quick time frame.
Customers have noted, on the other hand, that the speed of the service does make it difficult to communicate with the team sometimes, so it’s best to lay out and confirm everything that needs to be repaired with the staff before the repair is performed.
With all of the above in mind, we would recommend Althawra as a reliable choice for any sort of gadget repair for any customer on a budget, thanks to their quick service and lower prices.
Pros
- Very affordable repairs
- Fast turnaround times and repair
Cons
- Difficulty with communicating over the phone
- Data recovery could be improved
Customer Reviews
Highly recommended
“Sadam has been providing great customer service all the time. The shop has wide variety of electronic (mobile, laptop, speakers) devices, as well as reliable repair services. Highly recommended!” – Paul John Bautista
Trustable Service Shop
“Trustable Service Shop. Last week my OnePlus 6 had Qualcomm crash dump mode issues and I searched in Google for nearby service shops, I gave it to them, within one day I got my issues solved in my phone.” – Gunaseelan Venkatachalam
FAQs about Cellphone Repair Services in Dubai
We hope these services are able to get your phone up and running again! In case you’re interested in a replacement though, make sure to check out our list of the best places to buy phones in Dubai here.