Who You Gonna Call? These Emergency Numbers in Dubai!
When moving or visiting another city or country, it’s always a good idea to have a grasp on the different local emergency numbers just in case anything happens. There’s no harm in being prepared, and it’s always best to know rather than be unaware.
Accidents can happen when visiting or moving to another country or city, and Dubai is no exception to this.
So if you’re planning on visiting Dubai or moving to the city, it’s best to know these numbers beforehand so you can be prepared for any emergency that may come your way.
List of Emergency Numbers in Dubai
Here is a consolidated list of all the important emergency numbers in Dubai that you may need when staying in the city.
Police Concerns (Emergency)
Contact Number: 999
Website: https://www.dubaipolice.gov.ae/wps/portal/home
Crimes happen everywhere. It doesn’t matter where you are in the world; there’s always a chance for a crime to happen near you. Dubai’s dedicated number for police emergencies such as these is 999.
Being able to readily report these crimes to the police is always the best thing to do in these situations. Reporting crimes ensures that the criminals are apprehended and that you, other bystanders, and the victims are protected.
Whether it’s a crime in progress or any form of dangerous incident or accident, you should always report it to the authorities so that they can handle the situation professionally and ensure everyone’s safety.
| Helpful Tip Before reporting a crime, always make sure that you are in a safe environment to do so. Endangering yourself will only add to the already existing problem. |
Police Concerns (Non-Emergency)
Contact Number: 901
Website: https://www.dubaipolice.gov.ae/wps/portal/home
There are also instances when we want to contact the police for non-emergency reasons.
There are a few reasons why you would want to contact the police for non-criminal situations. These reasons may range from filing a police complaint and giving feedback to making an inquiry about certain laws regarding mundane occurrences, such as traffic.
For such cases, you’d want to contact 901. These calls made through the number will be directed to a call center.
They have also recently implemented a program called the Smart Police Stations. These are fully unmanned police stations where the public can easily connect with the proper authorities through wireless communications.
| Helpful Tip Check your online maps for the locations of these Smart Police Stations. This may be a faster way to connect with the police for such situations rather than connecting to a call center. |
Harassment or Safety
Contact Number: 8004888
If your specific concern is harassment from a UAE citizen, contact 8004888. Harassment of any kind is not tolerated in Dubai; hence, they take such cases very seriously.
This contact is also under the Al Ameen program. This program dedicates itself to the protection and anonymization of victims and those who report criminal activities. This ensures the safety and builds trust between victims and the Dubai police.
| Helpful Tip You can also report UAE citizens when you’re not in Dubai through this number: +9718004888 |
Human Trafficking
Contact Number: +9714-6082347
The UAE is no stranger to human trafficking. The municipality of Dubai takes human trafficking very seriously and has a dedicated +9714-6082347 as hotline number for such matters.
The Dubai police work in tandem with organizations dedicated to stopping and preventing human trafficking. They both ensure the safety of those who are victims of such crimes, and you have to report any suspicious behavior linked to it.
| Helpful Tip Human Trafficking also encompasses crimes such as the mistreatment of foreign workers and labour complaints. If you are aware of such crimes, report them to this number as well. |
Violence Against Women And Children
Contact Number: 116111/800111
116111 and 800111 are the dedicated emergency numbers in Dubai for crimes that involve violence against women and children. These crimes are also heavily monitored by the Dubai police and are somewhat prevalent in the city.
The Dubai police works with non-profits dedicated to their protection, both working and coordinating with each other to ensure that these laws are enacted in Dubai. If you are ever suspicious of such crimes occurring, do not hesitate to contact the authorities.
| Helpful Tip The first number directs you to the Ministry of Interior, which is a toll-free hotline. The second number is for the Dubai Foundation for Women and Children, a non-profit organization designated in Dubai. |
Animal Abuse
Contact Number: 800900
Dubai’s emergency number for cases of animal abuse is 800900.
Animals are an integral part of Dubai’s tourism, mainly the camels. These are protected animals in the eyes of the law, and if mistreated, should be reported immediately.
The city is also no stranger to stray pets. If you are aware of one, it is best to report them so they may be sent to the proper shelters and be taken off the streets for their betterment.
| Helpful Tip Malnourishment or simple mistreatment already counts as animal abuse. Such cases should not be taken lightly as they can escalate if left unchecked. |
Ambulance
Contact Number: 998
Website: https://www.ambulance.gov.ae
For certain medical emergencies, such as a heart attack, being able to contact an ambulance is the difference between life and death. While driving to the nearest hospital in a taxi might be quicker, an ambulance is fully equipped to save a person’s life.
Dubai’s ambulances, while criticized for their response time, are the best way for you to get in contact with a public or private hospital in the area in case of an emergency.
Dubai also has a policy where stabilizing treatment for patients in an ambulance is free. Only subsequent treatments after the patient is stabilized will have a cost. Contact them at 998.
| Helpful Tip If you’re unable to wait for an ambulance, you can easily look for the nearest hospital through online maps and drive there via taxi or through a ride-hailing application. |
Non-Emergency Medical Concerns
Contact Number: 800-342
800-342 is a toll-free hotline for those seeking non-emergency medical advice. Dubai provides such services for free to the public through the Dubai Health Authority.
There are several reasons why you would want a non-emergency medical concerns hotline. These concerns may range from drug availability to connecting to a local specialist to assistance with ongoing health issues and other mundane reasons.
They can only provide the most basic medical information. If you’re searching for advice that aligns with your current medical history, then it’s better to consult an actual hospital than rely on telecommunication medical advice.
| Helpful Tip Always corroborate the information given to you through these hotlines with an actual medical professional. Solely relying on medical hotlines is not advisable, as seeing a doctor face-to-face is always better. |
Fire Department
Contact Number: 997
Website: https://www.dcd.gov.ae/portal/en/
Wherever you’re from, a fire department is something most urbanized cities have. Dubai is no different and is not exempt from fires. While fires are rare, they can still happen, and being able to report these immediately can save countless lives.
Dubai’s fire department is also quite modernized compared to those from other cities or countries, as they are equipped with exemplary and modernized vehicles and equipment.
Dubai’s fire department isn’t solely tied to fires, as they are also first responders for a variety of other situations. They work closely with other departments, such as the police, to easily get a hold of a situation. If you need their help, contact them at 997.
| Helpful Tip When calling the number, the fire department closest to your location will be dispatched. |
Search And Rescue
Contact Number: 995
Website: https://www.nsrc.gov.ae/en/home.aspx
While the police, firemen, and ambulance workers take care of victims who are found during a disaster, those lost under rubble or missing from mass panic or other incidents are now under the jurisdiction of the Search and Rescue until they are found.
The Search and Rescue works closely with other departments in ensuring that all victims of any crime, accident, or incident are found. If you find yourself in a situation where you are aware of missing people, contact both them and the police.
For disasters, they will usually be on the ground and will be the ones searching for survivors. They are the ones you should contact if you are able or if you’re aware of someone under rubble. Contact them at 995.
| Helpful Tip The Search and Rescue teams also exist to teach civilians how to react during a disaster. If you are able, joining such a class would be incredibly useful. |
Electricity Emergency
Contact Number: 991
Website: https://www.dewa.gov.ae/en/
Electrical emergencies are no stranger to us in the modern era. Blackouts are quite rare in Dubai, but there are other electrical emergencies to look out for.
Electrical Fires, short circuits, faulty wiring, and flickering lights are some of the common electrical emergencies. While these are rare, they may happen to any house or establishment. Reporting them can prevent further incidents from occurring.
Electrical Emergencies can also happen to public infrastructure, such as stoplights, road signage, and street lights. Contact them at 991.
| Helpful Tip The Electrical Emergencies hotline directs you to the Dubai Electricity and Water Authority. They can assist you in not only reporting these issues but also addressing them, in cases of faulty wiring and other fixable electrical problems. |
Water Emergency
Contact Number: 992
Website: https://www.dewa.gov.ae/en/
Water emergencies are somewhat rare compared to electrical emergencies, but they do still occur. Water supply failure is not uncommon in Dubai, and being able to report them to the proper authorities can help alleviate further damage.
Water emergencies don’t just include instances such as flooding, they also include occurrences such as a faulty pipe, broken sewer drains, and other plumbing-related problems.
If you encounter these problems, especially inside your home or outside, reporting them may help save lives, especially if these water problems are on roads. Contact them at 992.
| Helpful Tip Water Emergencies are also under the Dubai Electricity and Water Authority. If your issue concerns both water and electricity, calling the electricity hotline is the recommended option. |
Coast Guard
Contact Number: 996
Website: https://eservices.dmca.ae/en/contact
There are many beaches in Dubai, and whenever dealing with bodies of water, accidents can happen.
If your yacht or boat ever capsizes, or if you see such an occurrence happen, contact the Coast Guard via 996. Doing so can prevent loss of life and ensure the safety of those on board.
The Coast Guard also handles cases such as smuggling, border control, and defense operations. If you’re aware of cases such as these, it is best to contact them as they are trained to handle these situations.
| Helpful Tip The Coast Guard is trained to help in maritime distress. If you’re unable to swim, then having them as an emergency contact while near large bodies of water can easily save your life. |
Dubai Municipality
Contact Number: 800900
Website: https://www.digitaldubai.ae
It’s always important to have the contact details of the city that you’ll be visiting or moving to. Dubai is a large city, and those unfamiliar will surely have many important questions.
If you have official business to take care of in the city, contact the main government via 800900 to make your trip a whole lot easier.
| Helpful Tip The municipality’s website is quite modernized and updated. Most of the information one may need is on there, and they also contain valuable facts and contact details that you may need for your specific inquiry. |