Get ready to pack your bags with these 5 best luggage repair services in Dubai!
I’ve got a busy schedule and tend to pack for my trips quite late. And I absolutely hate it when I discover that my bags are damaged – after all, I don’t use them that often.
It’s not like I have unlimited funds to just go out and buy a new suitcase either. So, I decided to find the best luggage repair shops in Dubai to help me save money and get me packing!.
And now, we’re sharing our finds with you! So whether you just need to replace the wheels on your rolling suitcase or maybe, replace the handles on your carry-on, we’ve got you covered!
How Much Does Luggage Repair Cost in Dubai
The cost of luggage repair in Dubai will depend on the extent of the damage your bags sustained. So while a quick zipper replacement can be quite cheap, changing the lining can be quite expensive depending on the materials.
Choosing the Best Luggage Repair Services in Dubai
Ready to bring your bags in for repair? Here’s how we chose the best luggage repair services in Dubai to recommend to you:
1. Al Ghazal Services
| RATING | |
| FACILITIES | ★★★★☆ (4/5) |
| REPAIR SERVICE | ★★★★☆ (4.5/5) |
| EXPERTISE | ★★★★☆ (4.5/5) |
| RELATED OFFERS | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4.5/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Located along Al Karama, Al Ghazal Services specializes in the repair and restoration of various leather products and timepieces. They service everything from suitcases to luxury watches.
One thing we loved about this shop was the staff! They were responsive, polite and showed a genuine interest to help us get our bags packing.
To make things even better, everything was quite reasonably priced!
While the shop offers pick-up and drop-off services, other customers say that dropping off items can sometimes result in the repair times getting delayed. So we’d probably suggest setting aside some time to sit and wait for your repairs to get done if possible.
We also recommend asking what materials are to be used to repair your item. Sometimes, the materials used may not always match, so it’s better to be safe than sorry.
Pros
- Affordable and reasonable cost of service
- Prompt and responsive staff
Cons
- Repair times may get delayed
- Materials may not always match item
Customer Reviews
Azam and his team are super professional
“Azam and his team are super professional. They do pick up and drop off too for a small fee. I got all the wheels and handles changed too. And they managed to replicate the same handle but with an even better material.” – Jocelyn C
Super quick, nice guys
“Just had my suitcase handles replaced here within 15 min. Super quick, nice guys. As a bonus, they did a quick fix of my shoe that broke on my way there.” – Iryna Ivanets
2. Dubai Repairs
| RATING | |
| FACILITIES | ★★★★★ (5/5) |
| REPAIR SERVICE | ★★★★☆ (4.5/5) |
| EXPERTISE | ★★★★☆ (4.5/5) |
| RELATED OFFERS | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★★ (5/5) |
| COMMUNICATION | ★★★★☆ (4/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Since 1989, Dubai Repairs lives up to its name as a company known for handyman and maintenance services all across Dubai, especially known for their fast repairs and competitive prices.
Dubai Repairs boasts over 400 service offerings, able to fix anything from basic home appliances and electronics to even cars. Their luggage repair services, in particular, even support a wide variety of brands, from Rimowa to Samsonite!
We definitely have to shout out Dubai Repairs’ easy booking process. Their online support line is available 24/7, making booking a smooth and easy procedure, and their supported areas stretch out all across Dubai, which we found very convenient.
The actual repairs are carried out in a quick, timely manner without having to sacrifice the quality of the materials used. And no worries when it comes to the repair quality either.
The company does have a large backlog of orders, however, making it difficult to get a scheduled appointment to bring the items in for repair. We recommend rounding up your damaged items so they can be repaired all in one appointment.
The phone lines for the company also take longer than their online support, which made contacting the company a struggle when our internet was down.
With the above in mind, still, Dubai Repairs remains a reliable service provider for luggage repair in Dubai. I think you’ll appreciate how fast they can get things done!
Pros
- Easy booking process
- Quick repair times
Cons
- Difficulty reaching company phone lines
- Long waiting time to get scheduled
Customer Reviews
Their turnaround time is very good
“Reliable and prompt service at a reasonable price. Have been visiting them for years now for all my luggage repair services. Fast in communication, their turnaround time is very good. Recommended.” – Jayant Chandra
Good quality and easy to arrange
“I had suitcase wheel and zipper repairs done, they were fast, good quality and easy to arrange.” – Natasha Banks
3. Shoe Clinic
| RATING | |
| FACILITIES | ★★★★☆ (4/5) |
| REPAIR SERVICE | ★★★★★ (5/5) |
| EXPERTISE | ★★★★★ (5/5) |
| RELATED OFFERS | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4/5) |
| PROFESSIONALISM | ★★★★☆ (4.5/5) |
| COMMUNICATION | ★★★★☆ (4/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Anyone with a wallet will know that leather items require constant maintenance and care in order to keep them at their best– and this is where the Shoe Clinic shines best, pun not intentional. And yes, they cover bag and luggage repair in Dubai too.
Offering good solutions for any kind of shoes whether it’s sneakers or formal wear, bags like handbags or even travel luggage, and even other articles like belts, you can always count on them to restore your items to almost brand new.
In our experience, the team at Shoe Clinic works really fast. When asking other clients, they reported being satisfied with how fast they were able to get their items back, almost making Shoe Clinic perfect for rush jobs.
There are some delays though. Sometimes, certain parts like buckles and clasps aren’t easily available in-store, in which case, you might have to wait a while before you can get your luggage back.
We’ve noticed that it also takes longer for them to respond when following up on backlogged items. While it wasn’t too bad in our experience, there are customers who reported waiting for an hour or two before they could follow-up.
The Shoe Clinic wins on some conveniences though. They offer home pick-up and drop-off, which also helps when our schedules are packed.
So overall, we think Shoe Clinic is still a very, very good option overall for your luggage and bag repairs. We definitely recommend giving them a try, especially if you want the convenience of their home pick-up service!
Pros
- Home pick-up and drop-off service available
- Quick delivery times
Cons
- Longer service times
- Difficulty following up on service
Customer Reviews
It came out looking new
“I had a much-loved Prada bag completely revamped and it came out looking new. Several pairs of shoes with immaculate work.” – Miso Miso
They gave new life to my designer bag
“Very happy with the service, my husband’s leather shoes look brand new and they gave new life to my designer bag! Highly recommend them.” – Marisela Heijsman
4. Minutes
| RATING | |
| FACILITIES | ★★★★☆ (4.5/5) |
| REPAIR SERVICE | ★★★★★ (5/5) |
| EXPERTISE | ★★★★★ (5/5) |
| RELATED OFFERS | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★★ (5/5) |
| COMMUNICATION | ★★★★☆ (4/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Started back in 1984, Minutes has since grown from simple shoe repairs and key cutting services into a specialist offering all sorts of related services here in Dubai.
Whether you’re interested in mobile, watch, or luggage repairs, or even something more decorative like engraving, you can count on Minutes’ years of experience to pull through and get your items close to brand new again.
Specifically for luggage and bag repairs though, Minutes offers stitching, gluing, zipper replacements, butting, hole punching, handle adjustments, and much more. A lot of these are definitely geared to give your luggage a new lease on life.
The repair work is quite excellent in our experience. We couldn’t find any imperfections, especially when it comes to their stitching, so they’re definitely a great option for fixing any tears in luggage material.
We also liked how informative and friendly the staff was during our visit. They were very polite and even offered some tips on how to help care for the bag so that they lasted for several more trips!
Of course, we still noticed some points for improvement. They take a while to respond to queries online so we really recommend popping into their actual stores for a faster service.
The repairs also take some time to complete due to their attention to detail but, promise! The results are well worth the time!
But overall, this is definitely one place to get quality luggage repair in Dubai. No matter what kind of bag or case you have, you can rest assured that Minutes will be able to finish the work and leave you satisfied.
Pros
- Good attention to detail
- Professional and informative staff
Cons
- Difficulty contacting company online
- Long waiting times for service
Customer Reviews
Very polite and professional
“Great service! Faseem has fixed the screws on my bag handles. He was very polite and professional. This branch is now my favorite one and I will definitely come back.” – Petra Jocic
They’re honest and reliable
“I’ve been to other places to fix my luggage that charged me without fixing the issue. At least in this place they’re honest and reliable. Dinex was very helpful and able to fix the luggage.” – Nadia
5. Ndust
| RATING | |
| FACILITIES | ★★★★★ (5/5) |
| REPAIR SERVICE | ★★★★☆ (4.5/5) |
| EXPERTISE | ★★★★☆ (4.5/5) |
| RELATED OFFERS | ★★★★★ (5/5) |
| CUSTOMER SERVICE | ★★★★☆ (4.5/5) |
| PROFESSIONALISM | ★★★★☆ (4/5) |
| COMMUNICATION | ★★★★★ (5/5) |
| ACCESSIBILITY | ★★★★★ (5/5) |
Finally, though billed as a luxury shoe and leather repair service, Ndust also offers really good luggage repair in Dubai. They strive to deliver a premium experience to customers looking for the best care for all their leather!
In addition to their shoe-related services and repairs, they also help replace missing eyelets, buckles, rings, or other add-ons to your accessories. And of course, they also offer a detailed handbag and luggage repair service here.
Ndust is also known for providing high-quality customization and repairs for luxury brands, and even giving your items a new look entirely! In our experience, you can trust them with all your luxury bags from Louis Vuitton, Gucci, Manolo, Aldos, and lots more.
Their stitching services in particular are very good and really quick, without compromising on the fine details. A lot of clients who’d gotten tears and lacerations fixed up all report being satisfied with the results too.
When it comes to other types of repairs though, they sometimes take a while to finish. It’s usually due to a backlog of items or just the complication of other repair types, so we recommend keeping something to occupy the waiting time.
Calling over the phone is fine too but we did experience some delays when it comes to getting a quote for the repair. This could be a bit of a problem for those who’re in a rush.
Still, the service is very affordable and all the repairs and materials involved are very premium. We definitely recommend looking into Ndust for luggage repair in Dubai, especially for your luxury-branded items.
Pros
- Quick leather stitching services
- Affordable cost of service
Cons
- Receiving quotation takes a while
- May take multiple days to finish repairs
Customer Reviews
The quality of repair I was looking for
“A very well done job!! The quality of repair I was looking for! Doris and Brigit were the nicest since the beginning, understanding all my worries and really helpful.” – Marianna Leon Vidales
It looks brand new
“Will definitely be coming back here! I only had a small wash bag that needed restoring and it looks brand new. I can’t believe it! Also amazing prices compared to other places nearby. Thank you so much!” – LucyAnne Perrin
FAQs about Luggage Repair Services in Dubai
We hope these repair services were able to help you on your next trip! Make sure to follow us for more of the best guides such as this list of best jewelry repair services in Dubai!